Veronica Campbell

Greeley,CO

Summary

Lead event Specialist with exceptional interpersonal skills. Reliable, punctual and works well under pressure.

Work History

Accounts Receivable Clerk

Big R of Greeley

Made outbound calls to vendors and customers to discuss and resolve account needs.
Responded to inbound inquiries regarding accounts and payments.
Reconciled accounts receivable ledger to verify payments and resolve variances.
Used accounting software to reconcile accounts, track income, and generate invoices.
Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Submitted cash and check deposits and generated cash receipts to record money received.
Posted customer payments by recording cash, checks, and credit card transactions.
Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
Tracked financial progress by creating quarterly and yearly balance sheets.
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.

Front End Lead/ Backup Bookkeeper

Murdochs

04.2020 - Current

Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Monitored cash drawers in Number checkout stations to verify adequate cash supply.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Monitored front areas so that questions could be promptly addressed.
Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Implemented project management techniques to overcome obstacles and increase team productivity.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Optimized organizational systems for payment collections, AP/AR, deposits,
Delegated tasks to administrative support staff to organize and improve office efficiency.
Completed bi-weekly payroll for Number employees.
Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
Organized spaces, materials and catering support for internal and client-focused meetings.
Maintained and processed invoices, deposits, and money logs.
Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Completed payroll for employees and maintained detailed records of procedures.
Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
Completed tax forms in compliance with legal regulations.
Optimized payroll processing for accuracy, ensuring all employees were paid promptly and correctly.
Maintained compliance with tax laws, ensuring timely filing of all required documents.
Optimized financial data accuracy, conducted thorough checks and balances.
Handled day-to-day accounting processes to drive financial accuracy.
Entered figures using 10-key calculator to compute data quickly.

Lead Event Speacialist

Advantage Sales and Marketing

04.2010 - Current

Consistently provided friendly guest service and heartfelt hospitality.
Promptly and empathetically handled guest concerns and complaints.
Demonstrated integrity and honesty while interacting with guests, team members and managers.
Greeted customers and provided excellent customer service.
Pleasantly and courteously interacted with customers.
Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.
Verified that prepared food met all standards for quality and quantity.
Followed food safety procedures according to company policies and health and sanitation regulations.
Reported to all shifts wearing a neat, clean and unwrinkled uniform.

Business Development Coordinator

Ghent Chevrolet

09.2019 - 04.2020

Generated new business with marketing initiatives and strategic plans.
Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
Executed calling campaigns targeting direct end-user prospective accounts.
Negotiated contracts and closed sales with new and existing clients.
Developed business pipeline using cold and warm techniques.
Developed knowledge of company products and services to make suggestions according to customer needs.
Enhanced customer experience using all omnichannel offerings.
Improved bottom-line profitability by growing customer base and capitalizing on upsell opportunities.
Reviewed client concerns and recommended appropriate changes to supervisors.
Enhanced sales techniques and marketing plans to strengthen business development efforts.

Cashier

Murdochs

04.2015 - 09.2019

Conducted inventory counts by adding each item in stock and documenting in computer system.
Operated cash register to record transactions accurately and efficiently.
Processed refunds and exchanges in accordance with company policy.
Responded promptly to requests for assistance, spills and customer inquiries.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Performed cash, card, and check transactions to complete customer purchases.
Maintained current knowledge of store promotions and highlighted sales to customers.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Used POS system to enter orders, process payments and issue receipts.
Restocked and organized merchandise in front lanes.
Addressed customer needs and made product recommendations to increase sales.
Answered questions about store policies and addressed customer concerns.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Assisted customers with returns, refunds and resolving transaction issues.
Stocked, tagged and displayed merchandise as required.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Handled cash with high accuracy and took care to check bills for fraud.
Worked with floor team and managers to meet wide range of customer needs.
Learned duties for various positions and provided backup at key times.

Cashier Manager

Big R of Greeley

05.2013 - 12.2013

Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Monitored areas for security issues and safety hazards.
Quickly and accurately counted drawers at start and end of each shift.
Kept orderly and accurate accounting records by monitoring sales documentation.
Built positive relationships with customers to increase repeat business.
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
Assisted customers in need to promote pleasant shopping experiences and encourage return business.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Evaluated employee performance and conveyed constructive feedback to improve skills.

Cashier

Big R of Greeley

01.2013 - 05.2013

Restocked and organized merchandise in front lanes.
Addressed customer needs and made product recommendations to increase sales.
Answered questions about store policies and addressed customer concerns.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items, and join reward programs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Built relationships with customers to encourage repeat business.
Assisted customers with returns, refunds and resolving transaction issues.
Stocked, tagged and displayed merchandise as required.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Handled cash with high accuracy and took care to check bills for fraud.
Set up new sales displays each week with fresh merchandise.
Learned duties for various positions and provided backup at key times.
Worked with floor team and managers to meet wide range of customer needs.

Overview

2026

years of professional experience

Certification

Education

High School Diploma - General Education

Greeley West

Greeley, CO

2010

Skills

Customer-oriented
Organized multi-tasker
Quick learner
Good with numbers and math
Dedicated team player

Friendly and helpful
Customer Service
10key
Keyboarding skills
Training

Certification

Food safety certified