Veronica Campos
Henderson,United States
Summary
Committed and motivated individual who takes initiative, handles strategic planning, operational and administrative requirements. Results-driven and hardworking with skill and resilience to achieve daily operational goals. Have extensive experience assisting and managing multi-disciplinary tasks and the ability to learn and adapt very quickly in any fast-paced focused environment. I have the endurance, proficiency, and capacity in dealing with any challenges that may arise in any setting.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Provisional Community Association Manager
Nevada's Finest Properties
Las Vegas, United States
07.2022 - Current
- Guided and supported community leadership in daily operations for 600 homeowners across 12 Homeowner Association Communities.
- Reviewed monthly financials and prepared proposed budgets for the Board of Directors.
- Managed accounting operations including accounts receivable, accounts payable, invoice processing, and payment posting.
- Assist community members in resolving neighborhood challenges and owner complaints promptly.
- Coordinated general maintenance and repairs by inspecting properties.
- Ensured adherence to community Regulations and Guidelines.
- Demonstrated knowledge of Governing Documents, such as CC&Rs, Bylaws, Articles of Incorporation, and Rules & Regulations.
- Completed Resales and Demands through GetDocsNow.com
- Prepared and submitted detailed RFPs for project bidding.
- Prepared Agendas, Board packets, Minutes, and Mailers.
- Provided support to Owners and Board members through email and telephone.
- Submitted Annual Association Registration form 562 and Secretary of State renewals promptly.
Community Manager Executive Assistant
Turnberry Towers East
Las Vegas, United States
04.2020 - 07.2022
- Knowledge of governing docs (CC&Rs, Bylaws, Articles of Incorporation, Rules & Regulations) along with the Principles and Practices of a Community Association.
- Able to handle difficult residents in a manner which de-escalates the situation and provides the residents with information for appropriate options and resources.
- Responded in a timely manner to Board members.
- Responded to residents' complaints in a timely manner and took appropriate action to resident issues and follow thorough for resident satisfaction.
- Helped prepare agendas, minutes, violation letters, violation histories, visit site/units and take pictures to assist the Manager and the Board of Directors.
- Attended and worked with the manager on Annual meetings, Election meetings, Special meetings, and quarterly Board meetings.
- Received owner, tenant, and vendor communications by phone, e-mail, mail, and fax; and responded accordingly.
- Organized, maintained and updated HOA information sheets for the Association.
- Processed timesheets bi-weekly.
- Processed check requests and Association invoices.
- Informed manager of significant issues that may affect the community.
- Prepared and created newsletters, notices, and flyers for the community.
- Review of Surveillance & Security cameras.
- Lease Deposits, Applications, & Background checks.
Sales Associate
8 Ball Motorcycle Tires
San Diego, United States
08.2019 - 03.2020
- Collected and processed payments.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Answered incoming telephone calls to provide store products and services information.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Listened to customers to understand needs and refer to optimal services.
- Maintained accurate and current inventory on a daily basis.
Secretary
Grace Presbyterian Church
Vista, United States
07.2017 - 08.2019
- Maintained organized filing system of paper and electronic documents.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Provided efficient and friendly reception by greeting and directing visitors.
- Scheduled meetings and issued invitations detailing time and location.
- Produced and distributed memos, newsletters and other forms of communication.
- Managed multiple calendars and contacts using computer software.
- Assisted with answering phones, filing paperwork, entering data to support operations department.
- Assisted in preparing office publications, maintaining the website, and translating relevant information into Spanish.
- Assisted with special projects and event planning.
- Recruited and supervised office volunteers, while developing volunteer job descriptions as needed.
Medical Assistant
Rady Children's Hospital-San Diego
San Diego, United States
07.2014 - 12.2015
Medical Assistant
Kaiser Permanente
San Marcos, United States
01.2010 - 06.2014
Education
Community Association Manager -
Key Realty School
Medical Assistant -
Maric College
General Studies -
Palomar College
Web Development -
San Diego College of Continuing Education
High School Diploma -
Twin Oaks High School
Skills
- CAM License
- Bilingual Spanish and English
- CINC & TOPS Software
- GLVAR
- Multitasking & Prioritization
- Strong Organizational Skills & Detail Oriented
- Verbal & Written Communication
- Takes Initiative
- Fast Learner & Pro-Active
- Budget Plannings
- Financial Reviews/Audits
- Reserve Studies
- Financial Statements
- HOA Insurance
- Collections
- Accounting Knowledge
- Microsoft Word, Excel, Google Docs, Adobe
- Board Meeting Facilitation
Certification
CAM License
PROV.10119
Timeline
Provisional Community Association Manager
Nevada's Finest Properties
07.2022 - Current
Community Manager Executive Assistant
Turnberry Towers East
04.2020 - 07.2022
Sales Associate
8 Ball Motorcycle Tires
08.2019 - 03.2020
Secretary
Grace Presbyterian Church
07.2017 - 08.2019
Medical Assistant
Rady Children's Hospital-San Diego
07.2014 - 12.2015
Medical Assistant
Kaiser Permanente
01.2010 - 06.2014
Community Association Manager -
Key Realty School
Medical Assistant -
Maric College
General Studies -
Palomar College
Web Development -
San Diego College of Continuing Education
High School Diploma -
Twin Oaks High School