Veronica Campos
Houston
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Assistant
Houston Methodist Hospital Medical Center
01.2025 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Measured patient pulse oximetry.
- Collected and documented patient medical information
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
Preceptor
Village Medical
04.2022 - 12.2024
- Performs medical histories, provides instruction to the patient regarding medications and diet, and authorizes prescription refills as directed
- Prepares patients for examination
- Prepares and administers medications as directed by the Physician; performs basic laboratory tests, EKGs as ordered or indicated and suture removal and dressing changes
- Performs phlebotomy as ordered
- Prepares, cleans, and maintains exam and treatment rooms, as well as supplies and equipment
- Monitor controls of CLIA waived tests
- Performed laboratory computer operations, perform laboratory information system (LabDAQ) standard order entry and data entry
- Prepared, processed, and stored patient specimens and samples according to department procedures using standard techniques and equipment
- Prepared and organized patient specimens/blood collecting equipment and safely store and transport samples
- Performed specimen processing and send out tasks including accessioning, centrifugation, and packaging for transport when necessary for all specimen types
- Vital signs
- Administering immunizations
- Perform venipuncture on adults and infants
- POCT testing including ear lavage, staples, and suture removal, cast application and removal, strep testing, flu testing, glucose finger sticks, urinalysis, HCG testing, H-pylori
- Assist provider with colposcopies, cryotherapy, well women exams, setting of instruments and assisting for minor procedures
- Perform EKG, pulmonary function test, drug screening per provider request
- Front office duties of answering multiple line phone calls, checking patients in and out, EMR, calling in prescriptions, insurance verification, collecting copays/deductible, and other duties
- Record patient's medical history, vital signs, or information such as test results in medical records
- Prepare exam rooms and assist physician in patient examinations and procedures
- Collecting and preparing lab specimens for analysis
- Authorize prescriptions and medication refills
- Responsible for administering medication injections, perform EKG's and bone density testing
- Facilitated open communication between staff and management, promoting a positive work environment conducive to learning and growth.
Mental Health Technician
SUN Behavioral Houston
10.2020 - 04.2022
- Performs and records patient vital signs notify RN of any changes
- Continuously observes patients' behavior, mental status and activities, notifies RN
- Escort patients when leaving the unit for activities, meals, visitation, and scheduled tests
- Patient safety checks at scheduled times, documents appropriately
- Answer the telephone, directs calls, take messages
- Orient patients to the unit, take admission vital signs and record on the Nursing Assessment Form
- Perform 15-minute observation rounds and documents
Medical Assistant
Clinica Las Americas
03.2015 - 07.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained client medical history, medication information, symptoms, and allergies.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
Medical Assistant
Southwest Primary Care
11.2010 - 09.2014
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Education
High School Diploma -
St Michael's Learning Academy
01.2009
National Register Certified Medical Assistant -
Village Medical
12.2024
Skills
- Front desk support
- Process Laboratory specimens
- Medical terminology
- Schedule appointments
- Phlebotomy
- HIPAA/OSHA Certifications
- Vital signs/CPR Certified
- Athena EMR
- Immunization administering
- Referral
- Ear Lavage
- EKG
- Birth control removal
- Clinical documentation
- HIPAA compliance
- Data entry
- Patient scheduling
- Procedure assistance
- Customer service
- Electronic medical records
- Vital sign monitoring
- Specimens collection and processing
- Medical supply inventory
- Specimen labeling
Certification
- Basic Life Support (BLS) - American Heart Association.
- Nationally Registered Certified Medical Assistant (NRCMA) - National Association for Health Professionals (NHA).
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant
Houston Methodist Hospital Medical Center
01.2025 - Current
Preceptor
Village Medical
04.2022 - 12.2024
Mental Health Technician
SUN Behavioral Houston
10.2020 - 04.2022
Medical Assistant
Clinica Las Americas
03.2015 - 07.2019
Medical Assistant
Southwest Primary Care
11.2010 - 09.2014
National Register Certified Medical Assistant -
Village Medical
- Basic Life Support (BLS) - American Heart Association.
- Nationally Registered Certified Medical Assistant (NRCMA) - National Association for Health Professionals (NHA).
High School Diploma -
St Michael's Learning Academy
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