I take care of scheduling, hiring, payroll, safe counts, assigning tasks, making sure employees complete their safety and compliance training, ordering store supplies and frozen food
Manager
Stephen Center Thrift
Omaha, NE
07.2011 - 09.2017
Managed daily operations of retail store
Hired, trained, and scheduled staff and volunteers
Prepared signs for daily specials and sales
Counted money, balanced drawers, and prepared daily paperwork/deposits
Processed incoming donations and recorded in appropriate database
Determined if items were in saleable condition
Priced incoming donations before putting on sales floor
Sorted, hung, and priced clothing
Resolved customer and staff issues or complaints
Set and enforced store policies and procedures
Licensing Analyst
Mutual of Omaha
Omaha, NE
08.2005 - 01.2010
Processed appointments for insurance agents
Entered information into computer systems
Updated personal info in systems including addresses, phone numbers, and licenses
Answered 1-800 phone line and provided information
Ensured LTC information was current in our system for agents based on the State guidelines