Veronica Casillas
Elmhurst,IL
Summary
Meticulous Manager and Lead Biller with vast knowledge in accounts receivable, medical billing, and collections. Provide support in all areas and train new hires. Knowledgeable in learning new software and computer operations. Billing professional with a track record of optimizing billing processes and ensuring compliance
Currently exploring a career that aligns with my career and always striving to learn more in the billing industry; that, to me, is greatly rewarding and evolving
Overview
1
1
Language
16
16
years of professional experience
Work History
Office Manager and Lead Biller
Luis F. Santiago MD
Cicero, IL
07.2010 - Current
- Managed daily office operations, ensuring compliance with healthcare regulations and policies.
- Supervised administrative staff, providing training and mentorship to improve team efficiency.
- Diligently reviewed patient records, identified medical codes, and generated invoices for billing purposes.
- Facilitated communication between patients, insurance companies, and the billing office to ensure transparency
- Managed billing for Medicare, Medicaid, and commercial insurance, ensuring regulatory compliance.
- Analyzed billing and claims for accuracy, submitting claims to appropriate insurance carriers and resolving issues
- Processed physical and electronic check payments through integrated systems, ensuring accurate posting
Education
High School Diploma -
Richards
Chicago, ILNo Degree -
Illinois Medical Training
Chicago, ILSkills
- Billing procedures
- Claims review
- Revenue management
- Insurance verification
- EHR software
- Chart Auditing
- Data management
- Office administration
- Technical proficiency
Languages
Spanish
Native or Bilingual
Timeline
Office Manager and Lead Biller
Luis F. Santiago MD
07.2010 - Current
High School Diploma -
Richards
No Degree -
Illinois Medical Training