Veronica Casillas, LVN
Los Banos,CA
Summary
Compassionate and adaptable LVN with strong hospice, palliative, and home health experience. Recognized for accurate vital signs monitoring, chronic disease support, and clear English/Spanish communication. Committed to delivering respectful care and timely support for patients and families.
Overview
1
1
Certification
30
30
years of professional experience
Work History
Hospice LVN Nurse
Vega Hospice Inc.
Canoga Park, CA
01.2020 - 03.2026
- Delivered compassionate hospice care to enhance patients' quality of life in home settings.
- Assessed pain levels and delivered comfort-focused nursing interventions.
- Assessed and monitored vital signs to inform timely interventions and maintain patient stability.
- Collaborated with interdisciplinary team to ensure holistic and coordinated patient care.
Hospice/Home Health LVN Nurse
Alternative Choice Hospice Inc.
Canoga Park, California
03.2020 - 01.2022
- Provided wound care procedures including dressing changes, clean surgical or chronic wounds, and monitoring wounds for signs of infection or delayed healing.
- Monitored respiration, blood pressure, and blood glucose levels to assess patient responses to medical administration.
- Maintained accurate patient records detailing treatments and medications to support continuity of care.
- Observed strict confidentiality and safeguarded all patient-related information.
Hospice LVN Nurse
Blue Heaven Hospice & Palliative Care
Encino, California
01.2019 - 02.2021
- Delivered compassionate care to patients, enhancing comfort and supporting emotional, psychological, social, and spiritual well-being. to increase comfort and psychological, social and spiritual well-being.
- Educated families on hospice/palliative care, symptom management, medication use, and end-of-life care to empower informed decision-making.
- Monitored patient conditions and reported any unusual findings to the supervising physician or registered nurse to ensure timely interventions.
- Responded quickly and effectively in emergency situations utilizing advanced life saving skills.
Member Contact Specialist Represenative
Kaiser Permanente
San Jose, California
03.1996 - 06.2006
- Answered English/Spanish incoming calls to 80+ members weekly and responded to inquiries in a timely manner.
- Provided compassionate support to members during high-volume contact center operations, ensuring timely and effective resolution of inquiries.
- Scheduled appointments and coordinated referrals among Kaiser Permanente care teams to streamline member access to services.
- Demonstrated exceptional service skills by going above and beyond to satisfy customers on the phone.
- Interpreted Spanish to English for RNs, physicians, and medical staff to facilitate effective communication and enhance patient care.
Education
Certification - Vocational Nursing
WestMed College
Merced, CA12-2017
High School Diploma -
Live Oak High School
Morgan Hill, CA06-1994
Some College (No Degree) - Pre-Nursing
Merced College
Merced, CASkills
- Bilingual (English/Spanish)
- Vital signs monitoring
- Diabetes and High Blood Pressure management
- Communication skills
- Patient education
- Medication management
- Preventive care
- Direct patient care
- Empathetic and compassionate
- Home Health, Palliative, and End-of-life care
- Caring for wounds
- Chronic disease management
- Critical thinking
- HIPAA compliance
Certification
- Vocational Nurse (LVN) License, #701136, California Board of Vocational Nursing and Psychiatric Technicians, Expires 05/2028
- Basic Life Support (BLS)/CPR (American Heart Association)
Timeline
Hospice/Home Health LVN Nurse
Alternative Choice Hospice Inc.
03.2020 - 01.2022
Hospice LVN Nurse
Vega Hospice Inc.
01.2020 - 03.2026
Hospice LVN Nurse
Blue Heaven Hospice & Palliative Care
01.2019 - 02.2021
Member Contact Specialist Represenative
Kaiser Permanente
03.1996 - 06.2006
Certification - Vocational Nursing
WestMed College
High School Diploma -
Live Oak High School
Some College (No Degree) - Pre-Nursing
Merced College