Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
References
Timeline
Generic

Veronica Castillo

Rupert,ID

Summary

Reliable professional skilled at coordinating supplies and records to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks.

Overview

6
6
years of professional experience

Work History

Office Assistant

B & H Farming
Rupert, ID
01.2024 - Current
  • Ship out railcars using UP website and collect grain samples sending them out via FedEx
  • Make sure all company vehicles, trucks and semis are registered through DMV and state as well as insured
  • Pickup and run company parts as needed
  • Input tickets with weight and type of potatoes going outbound
  • Create employee files and make labels for other files as needed
  • Scan reciepts into company folder using printer/fax machine
  • Monitor 3 bank accounts of transactions and providing proof of purchase
  • Recording deposits into Quickbooks
  • Cleaning duties such as clean, mop, sweep, trash etc.

Associate Expert

T-Mobile Call Center
Meridian , ID
08.2018 - 08.2019
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

GED -

College of Western Idaho
Boise, ID
08-2007

Associate of Arts - Social Worker

College of Southern Idaho
Twin Falls, ID

Skills

  • Proficient in Microsoft Programs
  • File Management
  • FMX programming
  • Spreadsheet management
  • Bank statement management
  • Railcar and waybill shipments
  • Fax, print and filing machine
  • Avery label making
  • Farmready invoices
  • Scale house
  • Hydration tester
  • Cleaning and sanitation
  • State registration

Accomplishments

  • KMVT recognition for the first ever In Loving Memory Suicide Awareness Softball Tournament 2024

References

References available upon request.

Timeline

Office Assistant

B & H Farming
01.2024 - Current

Associate Expert

T-Mobile Call Center
08.2018 - 08.2019

GED -

College of Western Idaho

Associate of Arts - Social Worker

College of Southern Idaho

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Veronica Castillo