Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Veronica Ceja Gaona

Fillmore,CA

Summary

Driven and reliable Personal Lines Insurance Agent with 10 years of experience offering courteous service and ensuring clients receive the best coverage options available.

Proficient at managing the insurance sales cycle, prospecting and follow-up support. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and endorsements while consistently maintaining accurate records and staying updated on industry trends.

Demonstrates strong communication and teamwork skills, with ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

10
10
years of professional experience

Work History

Personal Lines Insurance Agent

Suddock Insurance Agency
07.2015 - Current


  • Generated quotes and proposals for clients to match individual needs.
  • processed policy changes.
  • Collected premiums on or before effective date of coverage.
  • Educated clients on insurance policies and procedures.
  • Provided prompt, accurate, and friendly customer service such as responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Finished tasks and projects efficiently
  • Maintained agency AMS files accurately and consistently documented conversations in emails, calls and mail.
  • Stayed informed about industry trends and market developments
  • Worked independently and collaboratively with a team

Education

Santa Paula High School
Santa Paula
06-2011

Skills

  • Customer service
  • Product knowledge
  • Customer retention
  • Proposal preparation
  • Problem-solving abilities
  • Multitasking
  • Time management & Organization
  • Spanish/ English translation
  • Effective communication
  • Self motivation

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Personal Lines Insurance Agent

Suddock Insurance Agency
07.2015 - Current

Santa Paula High School
Veronica Ceja Gaona