Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Medical Technician
GN Re Resound
2020.09 - 2020.12
Participated in quality assurance initiatives, maintaining high standards of working practices.
Wiring Hearing aids.
Self-motivated, with a strong sense of personal responsibility.
Learned and adapted quickly to new technology and software applications.
Reprogramming Hearing Aids.
Customer Service Representative
Atlas Radiology
2021.08 - 2023.11
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Updated account information to maintain customer records.
Answered customer telephone calls promptly to avoid on-hold wait times.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Volunteer
Feed My Starving Children
2023.09 - 2023.11
Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
Paid attention to detail while completing assignments.
Developed strong organizational and communication skills through coursework and volunteer activities.
Education
High School Diploma -
Thomas Jefferson High School
Minneapolis, MN
07.2019
Skills
Event Planning
Team Collaboration
Community Service
Equipment Installation
Timeline
Volunteer
Feed My Starving Children
2023.09 - 2023.11
Customer Service Representative
Atlas Radiology
2021.08 - 2023.11
Medical Technician
GN Re Resound
2020.09 - 2020.12
High School Diploma -
Thomas Jefferson High School
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Business Development Manager at GN Hearing India Pvt Ltd (GN Resound)Business Development Manager at GN Hearing India Pvt Ltd (GN Resound)