Veronica Chavez

Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget. Negotiated contracts with vendors for services necessary for daily operations. Managed the full cycle of recruitment process including sourcing, interviewing, screening and selection of candidates.Maintained up-to-date records of employee attendance, payroll information, vacation requests.

Generating repeat business by building genuine relationships with customers and forming a strong regular clientele. Prepping food stations, while multi tasking. I trained new hires in a correct manner. Providing exceptional customer service placing orders correctly and on time completed final preparations of dishes and quickly delivered items to customers. Attending team meetings complying with company policies, objectives and communication goals.

Trained new hires in proper food handling techniques and safety regulations. I was responsible for opening restaurant on time while cooking chips, prepping work stations, setting up dinning area and handling my own till. Pelayos is a very fast paced and respected restaurant, Here I really learned how to be a independent server while keeping a professional standard.

Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely. Tracked monthly sales to generate reports for business development planning. Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability. Participated in conference calls, and flew to business meeting lodging in comfortable places.

Monitored market trends, customer feedback, and competitor activities to identify opportunities for growth. Opened early mornings maintaining cash register guiding customers through there options of different brands of nutrient supplements. I trained new hires properly and handed out checks on payday. I made fresh organic juices sold power balls I used to make sandwiches with all organic raw ingredients, using shredders graders juicers. I also distributed organic food boxes to members and answered multi-line phone system while maintaining nutrition shop.