Veronica Chavez
Rockford,IL
Summary
Dedicated professional with a strong foundation in shipping, receiving, and quality control. Known for exceptional organizational skills and problem-solving abilities, poised to support timely deliveries and boost team performance.
Detail-oriented professional with expertise in quality control and shipping processes. Proven ability to ensure compliance and streamline operations, enhancing team efficiency and customer satisfaction.
Results-driven Shipping and Receiving Clerk with a background in quality inspection and store management. Skilled in customer service and mentoring team members to improve workflows and achieve operational excellence.
Overview
3
3
years of professional experience
Work History
Shipping and Receiving Clerk
AZZ Galvanizing
05.2025 - 01.2026
- Processed incoming shipments, verifying quantities and condition against packing lists.
- Organized inventory within warehouse, ensuring optimal accessibility and compliance with safety standards.
- Utilized barcode scanning system to track shipments and update inventory records accurately.
- Assisted in loading and unloading freight, adhering to proper handling techniques to prevent damage.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Mentored new team members on shipping and receiving protocols, fostering a collaborative work environment focused on achieving common objectives.
Quality Control Inspector
Pci Pharma Services
09.2023 - 06.2024
- Conducted quality inspections on raw materials and finished products to ensure compliance with specifications.
- Utilized inspection tools such as calipers and micrometers for precise measurement of product dimensions.
- Documented inspection results and maintained accurate records in compliance with regulatory standards.
- Collaborated with production teams to identify and resolve quality issues promptly.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Improved production processes with thorough analysis and feedback, leading to more efficient operations.
- Recommended architectural improvements, design solutions, and integration solutions.
Store Manager
Burger King
12.2022 - 09.2023
- Managed daily store operations, ensuring optimal customer service and efficient workflow.
- Trained and supervised team members on sales techniques and inventory management.
- Implemented visual merchandising strategies to enhance product presentation and attract customers.
- Analyzed sales data to identify trends and adjust inventory levels accordingly.
- Developed staff schedules to optimize coverage during peak hours, improving overall service quality.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
High School Diploma -
Thomas Jefferson High School
Rockford, IL05-2023
Skills
- Attention to detail
- Self-motivated and independent
- Shipping and receiving
- Time management
- Visual inspections
- Product inspection
- Quality control
- Multitasking and organization
- Customer relations
- Problem-solving
- Customer service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shipping and Receiving Clerk
AZZ Galvanizing
05.2025 - 01.2026
Quality Control Inspector
Pci Pharma Services
09.2023 - 06.2024
Store Manager
Burger King
12.2022 - 09.2023
High School Diploma -
Thomas Jefferson High School