Veronica Cieslak
Waukesha,WI
Summary
I am a highly motivated, results-driven individual who is always looking to improve and evolve. I began in an entry-level position in a field that I was unfamiliar with and was able to take the non-traditional route of working hard without completing my college degree to achieve success. I realized early on that I excelled in a hands-on environment, and I thrive on achieving my personal goals and exceeding expectations.
Overview
27
27
years of professional experience
Work History
Vice President of Operations
Kpk Research, LLC
05.2006 - Current
- Hire and manage employees to maximize productivity while training staff on best practices and protocols.
- Boost company profitability by implementing performance optimization strategies and efficiency improvements.
- Identify opportunities to enhance business process flows and overall productivity.
- Leverage problem-solving, process development, and strategic implementation skills to lead and support all operational areas.
- Manage purchasing, sales, marketing, and customer account operations efficiently.
- Assess employee strengths and implement tailored mentoring programs to address areas for growth.
- Resolve complex customer and client issues to support team members and maintain exceptional service standards.
- Develop and execute business strategies to increase revenue and successfully target new markets.
- Assist with recruiting, hiring, and training team members to build a high-performing workforce.
- Collaborate closely with the company president, providing insights and ensuring a comprehensive understanding of operations and productivity.
Commercial Title Searcher
Chicago Title Insurance Company
06.2003 - 05.2006
- Conducted detailed examinations of land records to identify and address potential title issues.
- Researched ownership interests and liens on commercial real estate properties to ensure accuracy and compliance.
- Cultivated and maintained strong partnerships with title companies and lenders, facilitating seamless transactions.
- Assisted in preparing and finalizing title insurance policies and commitments with precision and attention to detail.
- Reviewed and analyzed title documents to uncover discrepancies and implemented timely resolutions.
- Took initiative and applied creative problem-solving skills to overcome complex challenges.
- Managed time effectively to meet tight deadlines while ensuring the highest quality of work.
- Demonstrated strong self-motivation and accountability in independently driving tasks to completion.
- Excelled in organization and attention to detail, successfully balancing multiple priorities and responsibilities.
- Developed exceptional communication and organizational skills through collaboration on diverse group projects.
- Provided high-level professional support and services in a fast-paced, dynamic environment.
- Adapted quickly to changing circumstances, fostering strong relationships and delivering excellent client service.
Title Searcher
Heritage Title Services
10.1997 - 06.2003
- Conducted comprehensive title searches to maintain accuracy and compliance of real estate transactions.
- Utilized various online databases and public land records to verify ownership information.
- Examined land records and identified potential problems with title search results.
- Assisted in preparation of title insurance policies and title commitments.
- Researched ownership interests and liens on real estate properties.
- Analyzed title documents to identify potential issues and resolve any discrepancies.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Trained new Title Researchers.
Education
Bachelor of Accounting - Accounting
University of Milwaukee-Wisconsin
Milwaukee, WIHigh School Diploma -
Bay View High School
Milwaukee, WI05-1997
Skills
- Leadership training
- Growth management
- Strategy development
- Operations management
- Business administration
- Team Building
- Multitasking
- Account Managements
Timeline
Vice President of Operations
Kpk Research, LLC
05.2006 - Current
Commercial Title Searcher
Chicago Title Insurance Company
06.2003 - 05.2006
Title Searcher
Heritage Title Services
10.1997 - 06.2003
Bachelor of Accounting - Accounting
University of Milwaukee-Wisconsin
High School Diploma -
Bay View High School
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