Veronica Cox
La Mesa,CA
Summary
Knowledgeable medical office professional talented at correcting and resubmitting claims, preparing patient charts and reviewing health records to identify proper diagnosis codes for billing. Offers background in reviewing, analyzing and managing medical record information to obtain prior authorizations from insurance companies and ensure payment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Medical Biller and Coder
West Coast OB/GYN, Inc.
06.2013 - 01.2024
- Streamlined billing processes by implementing efficient coding practices, resulting in reduced errors and improved revenue generation.
- Increased accuracy in medical claims submissions by conducting thorough reviews of patient records and insurance information.
- Enhanced compliance with industry regulations by staying up-to-date on changes to medical billing and coding guidelines.
- Collaborated with healthcare providers to ensure accurate documentation, leading to timely reimbursements for services rendered.
- Prepared invoices and bills and document accounts due to medical procedures and services.
- Verified insurance coverage for each patient.
Medical Receptionist/Medical Records Clerk
West Coast OB/GYN, Inc.
05.2012 - 06.2013
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Education
Accounting
California College-San Diego
San Diego, CA05.2011
Skills
- Payment Posting
- Claim Submission
- HIPAA Compliance
- Revenue Cycle Management
Accomplishments
Retired U.S Navy Veteran
Timeline
Medical Biller and Coder
West Coast OB/GYN, Inc.
06.2013 - 01.2024
Medical Receptionist/Medical Records Clerk
West Coast OB/GYN, Inc.
05.2012 - 06.2013
Accounting
California College-San Diego
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