Veronica Darton

• Suggested treatments and styles to suit customer appearance and fashion choices.
• Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Organized sales for 5 years and work station to showcase products and boost sales.
• Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.

• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost 100% of sales.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Reviewed and monitored scheduling, for over 3 years purchases and other expenses to maintain quarterly budget.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

* Cut woman's and mens hair styled and recommended product best suited for their hair type, texture and needs

* Sold Take Home products.

* Educated clients about products and self-maintenance for healthy hair based on needs and preferences.

* Kept work areas, tools and equipment clean and properly sanitized to minimize health risk, of shared environment in the salon.