Veronica David
St Louis,MO
Summary
To be associated with a progressive organization and to build a remarkable career with imagination and innovative outlook which can provide me with a dynamic work sphere to extract my inherent skills as a professional and work as a key player in challenging and creative environment with greater responsibility and also use and develop my aptitude to further the organization’s objectives and also attain my career targets in the progress to prove myself as a big asset of your company.
Overview
9
9
years of professional experience
Work History
Programme Associate
Blended Learning Programme, IIM Ahmedabad
03.2020 - 01.2024
- To prepare class scheduling, online and on campus module in as desired by Programme Chair
- To arrange to distribute reading materials to participants through online and/or manual mode as decided by Programme Chair
- To arrange class and studio ready for programme delivery both online and on campus module
- To sort out participants’ query in relation to academic and give administrative support as well
- Providing research support in activities related to course design and delivery in any of the eLearning Programmes
- This includes help in preparation/revision of course outline, reading list, handouts, simulations, presentation slides etc
- Coordinating with faculty members and supporting them for course development
- Supporting the online programme office to develop the programme structure, interfacing with different stakeholders through telephone, email etc
- Updating information on the Institute’s website, posting regular updates on social media through communication department
- Coordinating admission related work and maintain documents as part of application process
- Interfacing with technology partner
- Handling marketing communication for the programme, posting regular updates on social media, communicating with prospective candidates, regular email blasts with new themes and giving inputs for developing new e-marketing materials
- Maintaining database and handling documentation for e-Learning programme
- To oversee attendance, class participation marking, setting up necessary teaching aids as instructed, etc
- To report instances of students’ behavior that violates Institutes code of conduct
- To learn such tools, techniques and software applications required for conducting high quality research and apply the same as required by faculty member(s)
- Providing research support in activities related to course design and delivery in any of the Bleneded Learning Programmes
- This includes help in preparation/revision of course outline, reading list, handouts, simulations, presentation slides etc
- Correction/grading of answer sheets/quizzes/projects/assignments as instructed by faculty member(s)
- To provide tutorial support including remedial classes, to students as instructed by faculty member.
Assistant Manager (Customer Service Officer)
Axis Bank LTD.
03.2017 - 10.2019
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Technical Associate
Spectra Technovision (India) Pvt. LTD.
03.2016 - 02.2017
Database Administrator and Project Facilitator
Indian Institute of Technology, Gandhinagar
07.2015 - 01.2016
Education
Skills
- Effective Communicative skills
- Ability to Work Under Pressure
- Critical Thinking
- Decision Making
- Self-motivation
- Conflict Resolution
- Strong Work Ethics
- Leadership
- Adaptability
- Decision-Making
- Attention to Detail
- Multitasking Abilities
- Organizational Skills
- Relationship Building
- Team building
- Fluent in Language
- Social Perceptiveness
Technical Awareness
- Programming Languages: C, C++, JAVA
- Operating System: Windows XP, Windows 7, Linux
- Web Technologies: ASP.NET, PHP, HTML, Android
- Networking: Computer Networks
- Office Package: MS Word, MS PowerPoint, MS Excel, MS Access
Academic Qualification
- B.C.A from Xavier Institute of Computer Application in 04/2012 with 49.75%
- M.C.A from L.J Institute of Computer Application in 06/2015 with Last CPI 6.38 and SPI 7.00 (Gujarat Technological University).
- H.S.C from Hebron Higher Secondary School in 03/2009 with 66.57%
- S.S.C from Hebron Higher Secondary School in 03/2007 with 58.77%
Personal Information
- Date of Birth: 12/09/91
- Gender: Female
- Nationality: Indian
Timeline
Programme Associate
Blended Learning Programme, IIM Ahmedabad
03.2020 - 01.2024
Assistant Manager (Customer Service Officer)
Axis Bank LTD.
03.2017 - 10.2019
Technical Associate
Spectra Technovision (India) Pvt. LTD.
03.2016 - 02.2017
Database Administrator and Project Facilitator
Indian Institute of Technology, Gandhinagar
07.2015 - 01.2016
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