Veronica Davis
Chicago,IL
Summary
Dynamic Leasing Manager with extensive experience at Calibrate Management, excelling in contract negotiation and customer service. Proven track record in optimizing property performance through effective budget preparation and CRM utilization. Adept at fostering resident relations and enhancing community engagement, ensuring high satisfaction and retention rates.
Overview
13
13
years of professional experience
Work History
Leasing Manager
Calibrate Management
05.2023 - Current
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Provided crucial information about key property features during tours.
- Conducted background checks on applicants.
- Tracked leads using CRM software and followed up with interested parties.
Property Manager
TLC Property Management
12.2018 - 02.2023
- Oversee leasing activities, including prospect communications and move-in process
- Manage staff scheduling and lead weekly team meetings
- Organize and coordinate quarterly resident events
- Prepare financial reports and budgets, and monitor financial performance of all properties.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Met with prospective tenants to show property and assess applications or sign leases.
Assistant Property Manager
MAC Property Management
01.2016 - 12.2018
- Managed financial information such as taxes and debts to evaluate creditworthiness and eligibility for obtaining a mortgage loan
- Interviewed clients and provided guidance throughout the mortgage loan process, including preparing and submitting applications
- Ensured applications were in line with applicable financial regulations, monitored and reported on application processes, and informed clients of approval or rejection status while helping to resolve any problems.
Resident Service
MAC Property Management
01.2013 - 12.2015
- Assisted with day-to-day management of the Del Prado Apartments, including resident relations, maintenance activities, and administrative duties
- Monitored budget and expenses to ensure optimal cost control and compliance with company policies
- Developed and maintained positive relationships with residents, vendors, and contractors to ensure high levels of customer service.
- Conducted regular rounds to keep residents and areas safe and secure.
Education
Accounting - Accounting And Business Management
First Business School
Chicago, ILAssociate of Arts -
University Oh Phoenix
Chicago, ILSkills
- Technical Skills:
- Microsoft Word Excel Sales Force
- Yardi Voyager
- Budget Preparation
- Yield Star Rent Pricing RealPage
- Blue Moon Lease
- Fair Housing Mandates
- Contract Negotiation
- Customer Service Management (CRM)
- Resident relations
Education and Training
true,other,Chicago, IL,true,other,Chicago, IL
Contact
Chicago IL
Timeline
Leasing Manager
Calibrate Management
05.2023 - Current
Property Manager
TLC Property Management
12.2018 - 02.2023
Assistant Property Manager
MAC Property Management
01.2016 - 12.2018
Resident Service
MAC Property Management
01.2013 - 12.2015
Accounting - Accounting And Business Management
First Business School
Associate of Arts -
University Oh Phoenix
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