Veronica Dean
Orlando,FL
Summary
Healthcare professional with solid background in patient care and medical support. Proven ability to assist in various medical procedures and maintain accurate patient records. Known for effective teamwork and adaptability in dynamic healthcare environments, consistently delivering reliable and compassionate care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
Team Select Home Care
05.2025 - Current
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
Licensed Practical Nurse
Maxim Healthcare Services
03.2025 - Current
- Advocated for patients' needs and preferences with healthcare providers, fostering patient-centered care.
- Administered medications to ensure adherence to treatment plans, improving health outcomes.
- Helped patients complete bathing, dressing and eating.
Uber Partner
Uber
05.2017 - Current
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for customers.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
- Maintained a high driver rating through excellent communication and navigational skills.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
Wellness Supervisor/Assistant Director of Nursing
Vitality Living Lake Forest
10.2024 - 02.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Served as a role model for nursing staff by demonstrating exceptional clinical skills, ethical behavior, and commitment to continuous learning.
- Coordinated with physicians on complex cases, ensuring seamless communication among healthcare professionals involved in patient care.
- Developed comprehensive care plans for patients, ensuring optimal health outcomes and patient satisfaction.
Clinical Assistant, LPN/Behavioral Health Care Manager
Bluestone Physician Services
11.2021 - 10.2024
- Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
- Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
- Educated patients and families on health promotion, disease prevention, and self-care management strategies.
- Provided compassionate support to patients undergoing challenging treatments or experiencing emotional distress related to their condition.
Clinical Manager
True Health
01.2020 - 11.2021
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Managed budgets and allocated resources effectively to ensure sufficient staffing levels and the availability of necessary equipment and supplies.
Licensed Practical Nurse
Sonata West Senior Living
10.2018 - 01.2020
- Assisted with admissions, appointments, transfers, and discharges.
- Conducted regular patient assessments to identify changes in health status, enabling timely interventions.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
Nurse Supervisor
Mid Florida Metro Treatment Center
10.2015 - 10.2018
- Responsible for dispensing methadone daily to substance abuse patients seeking freedom from their drug dependency
- Kept facility in compliance with HIPAA, OSHA and other applicable guidelines.
- Assisted with caring for specific patients by utilizing excellent clinical skills and judgment.
- Maintained compliance with regulatory standards through diligent monitoring and prompt resolution of identified issues.
Education
MBA - Health Care Management
Capella University
Minneapolis, MN03.2022
Bachelor of Science - Health Care Management
Capella University
Minneapolis, MN09-2019
Practical Nurse -
Lincoln Technical Institute
Fern Park, FL06.2012
Skills
- Patient support
- Specimen collection
- Strong clinical judgment
- Attention to detail
- Patient charting
- Certified in CPR/AED
- Multi-tasking and prioritization
- ALIS, Point Click Care, Athena, Matrix, Yardi EMR software
- Florida licensed practical nurse (Multi-state)
- Cultural competence
- Verbal and written communication
- ADL assistance
- Care planning
Certification
- BLS/CPR - HIV/BBP (January 2025)
- Licensed Practical Nurse (August 2012 - Renewed July 2023) Multi-state licensed
- Certified Dementia Practitioner (June 2023)
- NSLS (National Society of Leadership and Success) (June 2021)
- Assisted Living Core Training Certification (October 2019) The Department of Elderly Affairs/Agency for Health Care Administration
Timeline
Licensed Practical Nurse
Team Select Home Care
05.2025 - Current
Licensed Practical Nurse
Maxim Healthcare Services
03.2025 - Current
Wellness Supervisor/Assistant Director of Nursing
Vitality Living Lake Forest
10.2024 - 02.2025
Clinical Assistant, LPN/Behavioral Health Care Manager
Bluestone Physician Services
11.2021 - 10.2024
Clinical Manager
True Health
01.2020 - 11.2021
Licensed Practical Nurse
Sonata West Senior Living
10.2018 - 01.2020
Uber Partner
Uber
05.2017 - Current
Nurse Supervisor
Mid Florida Metro Treatment Center
10.2015 - 10.2018
MBA - Health Care Management
Capella University
Bachelor of Science - Health Care Management
Capella University
Practical Nurse -
Lincoln Technical Institute
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