Veronica De Hoyos
San Dimas,CA
Summary
Proven Activities Director at Downey Retirement Center, adept in facility management and event coordination, significantly enhanced resident quality of life through innovative activity programming and effective budget management. Skilled in fostering cognitive and physical wellness, demonstrated strong calendar management and a deep understanding of senior living needs. Collaborated closely with healthcare professionals at Advanced Arthritis And Rheumatology Center to streamline patient care processes.
Overview
4
4
years of professional experience
Work History
Activities Director
Downey Retirement Center
08.2021 - Current
- Scheduled movies, entertainment, and other special events.
- Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
- Evaluated program effectiveness routinely, making adjustments as necessary to better meet residents'' needs.
- Supported cognitive health through the implementation of brain fitness programs designed to stimulate mental acuity in older adults.
- Coordinated off-site activities and accompanied residents throughout excursions.
- Promoted physical wellness by incorporating exercise classes into the daily schedule of activities available to residents.
- Maintained master calendar and relevant records.
- Organized seasonal celebrations that fostered a festive atmosphere within the facility while respecting cultural diversity.
- Managed budgetary constraints effectively while still providing high-quality programming for residents.
- Collect rent from residents
- Provided safe transportation to facilitate residents attending activities and events outside of facility.
- Fill in for Med Tech when needed
- Fill in for front desk
Authorization Coordinator
Advanced Arthritis And Rheumatology Center
02.2020 - 08.2021
- Collaborated with multidisciplinary teams to ensure timely submission of documentation required for insurance approval.
- Improved patient care by efficiently coordinating authorizations for medical procedures and treatment plans.
- Facilitated timely renewals of ongoing authorizations by closely monitoring expiration dates and initiating renewal processes proactively.
- Calculated estimated copay based on current insurance benefits.
- Maintained consistent follow-up on status of prior authorization requests.
Education
No Degree - Ultrasound
Modern Technology School
Fountain Valley, CA04.2008
High School Diploma -
Bellflower High School
Bellflower, CA06.1999
Skills
- Calendar Management
- Facility Management
- Event Planning
- Event Coordination
- Schedule Management
- Senior living experience
- Activity Organization
- Understanding of budgeting
Timeline
Activities Director
Downey Retirement Center
08.2021 - Current
Authorization Coordinator
Advanced Arthritis And Rheumatology Center
02.2020 - 08.2021
No Degree - Ultrasound
Modern Technology School
High School Diploma -
Bellflower High School
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