Veronica Dennis
Acworth,GA
Summary
Dedicated and detail-oriented administrative professional with extensive experience in providing exceptional organizational and operational support. Seeking to contribute to a dynamic team by leveraging expertise in office management, communication, and process improvement.
Experienced with overseeing multiple properties, ensuring efficient operations and tenant satisfaction. Utilizes effective communication and organizational skills to manage maintenance, leasing, and financial tasks. Track record of resolving conflicts and maintaining high occupancy rates.
Overview
29
29
years of professional experience
Work History
Property Manager
Self-Employed Property Management
01.2020 - Current
- Draft and manage rental agreement contracts ensuring compliance with legal and procedural standards.
- Conduct targeted marketing and client engagement through social media platforms.
- Provide superior customer service and maintain positive tenant relations.
- Oversee maintenance work orders and ensure timely resolution of property issues.
Independent Spanish Interpreter
Independent Spanish Interpreter
01.2016 - 01.2019
- Provided interpretation services for medical, legal, and educational settings with high accuracy and professionalism.
- Ensured effective communication between clients and professionals, adhering to confidentiality protocols.
English Teacher/Seminar Event Coordinator
Red Cross, Florence Nightingale Nursing School
01.2011 - 01.2016
- Planned and executed seminars for medical professionals, ensuring seamless event management.
- Developed and delivered English language learning programs tailored to nursing candidates.
- Conducted Spanish-English interpretation during events and training sessions.
Personal Assistant/Receptionist Trainer
Prialto Personal Outsourcing
01.2008 - 01.2009
- Trained and managed receptionists and assistants located internationally.
- Utilized and trained others on advanced scheduling tools and softphone systems.
- Conducted role-play sessions to enhance team readiness and performance.
Executive Assistant to General Managing Director
Assemblies de Mexico
01.1997 - 01.1999
- Coordinated over 40 client meetings and facilitated Spanish-English interpretation.
- Managed confidential document control systems ensuring 100% accuracy and retention.
- Implemented a supply management program reducing monthly costs by 50%.
- Designed and maintained procedural systems to support daily operations and improve efficiency.
Education
B.A. - Tourism
University Autonomy of Baja California
MexicoItalian Language Studies (Levels I & II)
University of Maryland
La Maddalena, ItalyEnglish Language Studies
Vista Community College
CA01.2003
Skills
- Highly proficient in English and Spanish (fluent), Conversational Italian
- Strong organizational and multitasking abilities
- Effective communication and interpersonal skills
- Advanced knowledge of office procedures and policies
- Proficient in Microsoft Office Suite, CRM software, and social media platforms
- Event coordination and scheduling expertise
- Customer service excellence
- Document control and process improvement
- Leasing and sales
- Maintenance scheduling
- Occupancy management
- Administrative support
- Data entry
- Property showing
- Monthly fee and payment collection
- Schedule coordination
Accomplishments
- Coordinated successful cross-border corporate initiatives improving operational efficiency.
- Spearheaded organizational improvements resulting in cost reductions and process optimization.
- Recognized for excellence in customer service and stakeholder communication.
Language Skills
Fluent in English and Spanish
Conversational proficiency in Italian
Timeline
Property Manager
Self-Employed Property Management
01.2020 - Current
Independent Spanish Interpreter
Independent Spanish Interpreter
01.2016 - 01.2019
English Teacher/Seminar Event Coordinator
Red Cross, Florence Nightingale Nursing School
01.2011 - 01.2016
Personal Assistant/Receptionist Trainer
Prialto Personal Outsourcing
01.2008 - 01.2009
Executive Assistant to General Managing Director
Assemblies de Mexico
01.1997 - 01.1999
Italian Language Studies (Levels I & II)
University of Maryland
English Language Studies
Vista Community College
B.A. - Tourism
University Autonomy of Baja California