Veronica Diaz
Victorville,CA
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking office Assistant or Clerical position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Office Support Assistant
LA County Department of Children and Family Services IDC
09.2017 - 09.2019
- Detention calendar preparation, case preparation.
- Handle demanding complicated assignments/requests.
- In-N-Out removal request form.
- Handle sensitive and confidential matters in a professional manner.
- Ability to interact with all levels of staff and the public.
- Knowledge of Microsoft Word, Excel, Outlook and Power Point.
- Possess exceptional organization, and time-management skills.
- Strong professional telephone skills.
- Proven ability to work well with others as well as independently.
Program Assistant/Office Aide
Christian Outreach in Action
Long Beach, CA.
04.2016 - 02.2017
- Responsible for assisting with all clerical and program duties for a non-profit organization that serves the homeless and low-income population of Long Beach.
- Demonstrate flexibility and reliability in all daily duties and needs of the agency.
- Perform office and receptionist duties, fundraising, special event planning and set up/take down, direct contact and assistance with all individuals receiving services.
- Maintain the daily sheet for all daily duties.
Machine Operator
Money Mailer
Garden Grove, CA.
05.2011 - 12.2011
- Operated machinery to safely and effectively complete mailers.
- Conducted test and inspections of products and equipment to evaluate quality or performance.
- Maintained knowledge of machines and tools, repair, and maintenance Monitored gauges, dials or other indicator to make sure a machine is working properly.
Clerical Aide and Shipping/Receiving
JC Penney
Lakewood, CA.
09.2008 - 08.2011
- Responsible for maintaining inventory, handling shipping and receiving, reporting diamond count sheet to loss prevention, all office duties, and answering incoming calls.
- Performed service and repair, and excellent customer service contacting customer for pick up.
Machine Operator
Bank of America
Los Angeles, CA.
09.2004 - 05.2009
- Programmed the machinery daily to process customer bank statement and checks.
- Maintained a clean and safe working environment at all times.
Skills
- Project planning
- Mail handling
- Sorting and labeling
- Filing and data archiving
- Multi-line phone proficiency
- 50 WPM typing speed
- Customer Service
- Document control
- Scheduling and calendar management
- Team Bonding
- Operations support
- Power and Hand Tools
- Machinery Operations
- Machine Operation
Languages
Spanish
Full Professional
Timeline
Office Support Assistant
LA County Department of Children and Family Services IDC
09.2017 - 09.2019
Program Assistant/Office Aide
Christian Outreach in Action
04.2016 - 02.2017
Machine Operator
Money Mailer
05.2011 - 12.2011
Clerical Aide and Shipping/Receiving
JC Penney
09.2008 - 08.2011
Machine Operator
Bank of America
09.2004 - 05.2009