Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Veronica Diaz

Walla Walla,WA

Summary

Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests. Motivated Housekeeper with work experience in industrial cleaning services. Dedicated to completing tasks on time and surpassing expectations. Works hard to maintain impeccable levels of cleanliness. Responds to guest needs to drive satisfaction and repeat business.

Overview

5
5
years of professional experience

Work History

Housekeeper

Private Practice
Walla Walla, WA
12.2020 - Current
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Emptied trash receptacles throughout the property.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Organized closets with hangers for guests' clothing items.
  • Understood and followed oral and written directions.

Dietary Aide

Regency At The Park
Walla Walla, WA
06.2019 - Current
  • Stocked supplies in dining areas as needed.
  • Assisted with preparation of snacks and other light meals.
  • Delivered meals to residents and patients in their rooms when requested.
  • Informed supervisor about any changes in patient's dietary needs or preferences.
  • Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
  • Prepared and served meals according to dietary guidelines.
  • Cleaned and sanitized kitchen equipment and surfaces.
  • Ensured that all food was prepared according to established health standards.
  • Set up trays for patients upon request.
  • Maintained a safe working environment by following all safety protocols.
  • Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
  • Set up trays and food service carts to deliver food to residents.
  • Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
  • Served food and snacks according to planned menu and patients' diet orders.
  • Served specific meals to patients with special dietary needs.
  • Cleaned and maintained dining room during and after each meal service.
  • Treated patients and team members with dignity and respect.
  • Engaged with residents to provide positive and enriching experiences.
  • Followed dietary procedures in accordance with established policies.
  • Worked closely with team members to update cleaning protocols and increase aide efficiency.

Housekeeper

Private Care
Walla Walla, WA
06.2020 - 07.2023
  • Swept, mopped, vacuumed and polished floors of all types.
  • Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
  • Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
  • Washed windows inside and outside as needed.
  • Emptied wastebaskets and replaced liners.
  • Polished metal fixtures in kitchen and bathroom areas.
  • Organized closets according to customer specifications.
  • Sanitized doorknobs, light switches and other frequently touched surfaces.
  • Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
  • Maintained supplies such as paper towels, toilet tissue, soaps.
  • Removed lint from carpets using a vacuum cleaner attachment.
  • Transported trash bags to designated outdoor receptacles for disposal.
  • Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
  • Disinfected kitchen utensils like cutting boards and knives after use.
  • Swept patios or decks of debris or leaves with a broom or blower.
  • Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
  • Assisted customers in selecting appropriate cleaning products for specific tasks.
  • Replaced air freshener cartridges when necessary to maintain pleasant odors in the home.
  • Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
  • Cleaned homes following specific and detailed protocols and requests.
  • Washed and dried dishes to maintain clean and orderly kitchen.
  • Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery.
  • Coordinated home cleaning schedule based on client availability and realistic time constraints.
  • Used natural cleaning products where possible and followed product recommendations to maintain client safety.
  • Laundered sheets and other bedding, made beds and fluffed pillows.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.

Dietary Aide

Oddfellows
Walla Walla, WA
01.2019 - 10.2019
  • Stocked supplies in dining areas as needed.
  • Assisted with preparation of snacks and other light meals.
  • Delivered meals to residents and patients in their rooms when requested.
  • Informed supervisor about any changes in patient's dietary needs or preferences.
  • Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
  • Prepared and served meals according to dietary guidelines.
  • Cleaned and sanitized kitchen equipment and surfaces.
  • Assisted in the ordering, receiving, storage, and inventory of food items.
  • Ensured that all food was prepared according to established health standards.
  • Set up trays for patients upon request.
  • Maintained a safe working environment by following all safety protocols.
  • Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
  • Set up trays and food service carts to deliver food to residents.
  • Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
  • Served food and snacks according to planned menu and patients' diet orders.
  • Served food and beverage items to residents, meeting therapeutic diets.
  • Cleaned and maintained dining room during and after each meal service.
  • Treated patients and team members with dignity and respect.
  • Followed dietary procedures in accordance with established policies.
  • Set tables before patients arrived to maintain meal plan productivity.
  • Worked closely with team members to update cleaning protocols and increase aide efficiency.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Collaborated with team to deliver timely service of items.

Education

High School Diploma -

Mclaughlin High School
Milton-Freewater,
06-1999

Skills

  • Dusting
  • Infection Control
  • Restroom detailing
  • Window Cleaning

Languages

English
Professional
Spanish
Professional

Timeline

Housekeeper

Private Practice
12.2020 - Current

Housekeeper

Private Care
06.2020 - 07.2023

Dietary Aide

Regency At The Park
06.2019 - Current

Dietary Aide

Oddfellows
01.2019 - 10.2019

High School Diploma -

Mclaughlin High School

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Veronica Diaz