Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Veronica Diaz

Covina,CA

Summary

Proven Quality Control Inspector with a track record of enhancing product quality at Haemonetics by implementing rigorous inspection procedures and QC planning. Skilled in problem-solving and customer service, I excel in ensuring compliance and customer satisfaction. My critical thinking and detail-oriented approach have significantly improved inspection accuracy and training effectiveness.

Overview

20
20
years of professional experience

Work History

Quality Control Inspector

Haemonetics
Covina, CA
08.2023 - 09.2024
  • Verified accuracy of product labels, including expiration dates and lot numbers.
  • Inspected products for defects and conformance to customer specifications using precision measuring instruments.
  • Monitored production processes to ensure quality standards were met and documented results of inspections.
  • Trained new employees on proper use of test equipment and inspection techniques.

Assistant Manager

Smart Stop Self Storage
Azusa, CA
01.2017 - 03.2018
  • Opening and closing the facility, handling cash, checks, and credit cards for daily payments.
  • Participating in the processing and explaining of new rental agreements and all associated rules with being a tenant. Completed a large cash deposit to the bank.
  • Organized all new delivered merchandise and created the merchandise display on site.
  • Cleaned the office and unit to prepare them to be rented, and processed all delinquent tenants in pre-lien, lien, and auction status.
  • Managed customer service inquiries and complaints in a timely manner.

Server

Marie Callender's
Azusa, CA
04.2004 - 12.2016
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Checked food before serving it to customers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

Education

High School Diploma -

Gladstone High School
Azusa, CA
06-2003

Skills

  • Problem solving
  • Customer service
  • Accountable
  • Detail-oriented
  • Compassionate
  • Critical Thinking
  • Interpersonal skills
  • QC planning
  • Inspection procedures

Languages

Spanish
Full Professional

Timeline

Quality Control Inspector

Haemonetics
08.2023 - 09.2024

Assistant Manager

Smart Stop Self Storage
01.2017 - 03.2018

Server

Marie Callender's
04.2004 - 12.2016

High School Diploma -

Gladstone High School

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Veronica Diaz