Veronica Dossantos
Fall River,MA
Summary
Compassionate and dedicated CNA with extensive experience at Millbrook Healthcare, skilled in patient transfers and emotional support. Proven ability to enhance patient satisfaction through attentive care and effective communication. Committed to maintaining confidentiality and adhering to HIPAA guidelines while delivering high-quality, patient-focused care in diverse healthcare settings.
Overview
2027
2027
years of professional experience
Work History
CNA
Millbrook Healthcare
Fall River, MA
2024 - Current
- Trained new staff on best practices for patient care and safety procedures.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
- Assisted patients with daily living activities, promoting independence and dignity.
- Advocated for patients' needs, fostering a supportive and respectful care atmosphere.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Enhanced patient satisfaction by providing compassionate and attentive care.
CNA
ConnectRN
Boston, MA
2022 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Advocated for patients' needs, fostering a supportive and respectful care atmosphere.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Reduced patient stress levels through effective communication and active listening skills.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Facilitated personal hygiene management, feeding and ambulation.
CNA
Intelycare
Boston, MA
2021 - Current
- Maintained cleanliness and safety of patient environments, adhering to infection control protocols.
- Documented patient progress and communicated effectively with families regarding care updates.
- Implemented individualized care plans in collaboration with interdisciplinary teams.
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Delivered high-quality care to Type patients in hospital facility.
- Followed directions of licensed nurses to administer medications and treatments.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Upheld infection control and prevention policies across different patient-facing areas.
- Transported patients between rooms and appointments or testing locations.
- Supported needs of Number+ residents under long-term care.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
CNA
Bear Mountain Staffing
Swansea, MA
2021 - 2022
- Assisted patient with activity of daily living.
- Report changes to nurses
- Transfer patient
- Assist patient with feeding
CNA
Wrentham Developmental Center
Wrentham, MA
2006 - 2015
- Facilitated patient care by managing daily living activities, ensuring comfort and dignity.
- Oversaw monitoring of vital signs and communicated changes to nursing staff without delay.
- Developed and executed individualized care plans in partnership with interdisciplinary teams.
- Ensured cleanliness and safety of patient environments by adhering to infection control protocols.
Education
High School Diploma -
Shea High School
Pawtucket, RI06.2006
Skills
Bathing assistance
Attention to detail
HIPAA compliance
Feeding assistance
Basic life support
Dressing assistance
Maintaining confidentiality
End-of-life care
Compassionate communication
Patient transfers
Emotional support
Emergency response
Clinical documentation
Critical thinking
Team collaboration
Active listening
Flexibility and adaptability
Health monitoring
Toileting assistance
Infection control practices
Patient hygiene assistance
Lifting and transferring
Reliable team player
Recording vital signs
Safety precautions
Collecting vital signs
Bedside manner
Patient lifting
Compassionate
Patient-focused care
Electronic charting
Compassionate caregiver
Direct patient care
Mobility assistance
Supporting personal needs
Patient relationship building
Light housekeeping
Specimen collection
Transporting patients
Languages
Portuguese
Native or Bilingual
Cape Verdean creole
Native or Bilingual
Spanish
Limited Working
Timeline
CNA
Millbrook Healthcare
2024 - Current
CNA
ConnectRN
2022 - Current
CNA
Intelycare
2021 - Current
CNA
Bear Mountain Staffing
2021 - 2022
CNA
Wrentham Developmental Center
2006 - 2015
High School Diploma -
Shea High School