Veronica Dwyer
Westmont,IL
Summary
Accomplished Pricing Lead at Mariano's, adept in value-based pricing and price sensitivity analysis, enhanced sales through strategic customer engagement. Fluent in Spanish, leveraged bilingual skills to effectively serve the multicultural community. Demonstrated integrity and expertise in pricing software,and costumers service, significantly improving accuracy and efficiency with the diferent's departments in the store.
Overview
26
26
years of professional experience
Work History
Pricing Lead
Mariano's
Westmont, IL
04.2000 - Current
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Produced sales documents, finalized deals and filed records.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Organized and managed pricing data to ensure accuracy and consistency.
- Coordinated pricing strategies to align with market trends and business goals.
- Streamlined pricing processes to improve efficiency and reduce errors.
- Managed and displayed promotional signage to attract customer attention.
- Coordinated and positioned signage to enhance product visibility.
- Oversaw the setup and maintenance of promotional signs to ensure accurate pricing.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Identified customer needs by asking questions and advising on best solutions.
- Monitored current product costs, competitor prices, and other factors affecting pricing decisions.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Identified areas where additional margin could be generated without adversely impacting customer relationships.
General Assistant
TJ Max
Darien, IL
02.2007 - 10.2025
- Provided exceptional customer service to enhance client satisfaction.
- Assisted customers with inquiries and resolved issues promptly.
- Delivered high-quality support to ensure a positive customer experience.
- Managed inventory and organization in the back room.
- Maintained cleanliness and orderliness in the back room.
- Handled stock and supplies efficiently in the back room.
PARENT EDUCATOR SPECIALIST
Hispanic Educational Resources
Des Moines, IA
04.2005 - 04.2007
- Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
- Worked one on one with families to address issues head-on and develop proactive solutions.
- Organized and facilitated educational seminars for families on topics such as nutrition, parenting skills and child development stages.
- Developed family lesson plans and activities to encourage positive interactions and strengthen bonds.
- Maintained accurate records of client progress using case management software systems.
- Encouraged parental involvement in school activities through workshops designed to inform parents about academic standards and expectations.
- Visited families in home environment to evaluate needs and offer suggestions for improved daily lifestyle choices.
- Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
- Encouraged parents and children to engage in group classes, community meetings and public events to build strong peer support system.
- Developed individualized plans for each family based on their needs and preferences.
- Educated parents on child development and provided varied parenting methods to encourage growth.
- Established behavioral modification goals and assessed progress toward goals.
- Created a safe environment where parents can discuss sensitive issues without fear of judgment or criticism.
Education
GED -
Des Moines Area Community College
Des Moines, IAAssociate of Arts - BACHELOR OF ARTS IN HISTORY
UNIVERSITY NATIONAL AUTONOMA OF MEXICO
MEXICO, CITYSkills
- Value-based pricing
- Price sensitivity analysis
- Influencing skills
- Customer service,
- Bilingual, with Spanish as the primary language
- Experience as a filing clerk, classification, and organizer of archives
- Experience working with the Latino community
- Experience interviewing and assessing the needs of individuals and families
- Pricing software proficiency
- Integrity and ethics
- Microsoft office
Affiliations
- i like to show in the diferent's activities in my village
- expends quantity time with the sports activities and school with my kids and family
- read
Timeline
General Assistant
TJ Max
02.2007 - 10.2025
PARENT EDUCATOR SPECIALIST
Hispanic Educational Resources
04.2005 - 04.2007
Pricing Lead
Mariano's
04.2000 - Current
GED -
Des Moines Area Community College
Associate of Arts - BACHELOR OF ARTS IN HISTORY
UNIVERSITY NATIONAL AUTONOMA OF MEXICO
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