Veronica Escobar
Baldwin Park
Summary
Embracing each job as a new beginning fosters a passion for learning and growth across various roles. Eagerness to explore diverse positions, adaptability, and a commitment to continuous improvement are evident. Proven ability to quickly grasp new concepts and skills ensures readiness to tackle challenges in any environment. Enthusiasm for acquiring knowledge drives success in every endeavor.
Overview
2026
2026
years of professional experience
Work History
Customer Service Representative
Amaziel
2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Eyelash Technician
Self-employed
02.2020 - 2023
- Performed purchasing and stocking duties for beauty supplies.
- Fixed, enhanced, and perfected eyelash extensions and laminations.
- Cleaned and sanitized our client station, and equipment regularly.
Shipping Clerk
08.2021 - 01.2023
- Processing orders
- Scanning orders out
- Generating labels and sorting materials
- Preparing reports for inbound and outbound
Agency Worker
Onsite Manager
11.2020 - 11.2021
- Check employees in and out their shift
- Locate them to their designated work areas and inform them of their duties
Assistant to Shipping and Receiving
Amazon
03.2016 - 12.2019
- Invoices and inventory for products being shipped and stocked.
- Keeping team and buyer information safe and confidential.
- Submitting orders for review and correcting errors as needed.
- Performed new hire training and team building.
Education
Certificate - Tech Certification
Eyelash Technician
02.2020
High School Diploma - undefined
High School
La Puente, CA06.2003
Skills
- Microsoft office - intermediate level
- Bilingual in English and Spanish
- Active listener
- Fast decision making
- Think outside the box
- Great teamwork and team building skills
Awards
Employee of the Month 2018, Perfect attendance Award 2019
Timeline
Shipping Clerk
08.2021 - 01.2023
Agency Worker
Onsite Manager
11.2020 - 11.2021
Eyelash Technician
Self-employed
02.2020 - 2023
Assistant to Shipping and Receiving
Amazon
03.2016 - 12.2019
Certificate - Tech Certification
Eyelash Technician
High School Diploma - undefined
High School
Customer Service Representative
Amaziel
2023 - Current
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