Summary
Overview
Work History
Education
Skills
Availability
References
Certification
Timeline
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Veronica Fails

Veronica Fails

Gladstone,Mo

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Director

Creative World School
02.2022 - Current
  • Created and updated records and files to maintain document compliance.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Trained and mentored new employees on industry practices and business operations.
  • Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Planned and executed successful special events, such as college fairs, open houses, and parent-teacher conferences.
  • Helped reconcile bank statements and accounts and maintain accuracy and current records.
  • Assisted with preparation of monthly financial statements and reports to inform management.
  • Minimized risk of errors by accurately processing invoices, payments and other financial transactions.

Administrative Assistant/ Lead Teacher

Lakewood montessori
11.2020 - 02.2022
  • I was a lead teacher of the preschool age but I also helped run the school when the Director was out of the office
  • For the classroom I did all lesson planning and directed parent teacher conferences
  • I helped children feel safe and comfortable to communicate with adults and children
  • In the office I directed tours, answered phone calls, maintained ratios, and help make sure staff were relieved at their ratio.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Lead Teacher

La Petite Academy
10.2019 - 05.2020
  • I began as the lead twos teacher where I helped with lesson planning and further the education of two year olds
  • I then moved over to a lead teacher of the school age group where I helped with homework and planned educational activities for after school
  • I left this job because I gave birth to my daughter.

Front Desk

Presbyterian MAnor
02.2019 - 08.2019
  • I work the front desk, make sure every resident feels at home and welcomed
  • I make copies, answer phones, sort mail, and make appointments.

Education

Bachelor of Arts - Psychology

University of Kansas
12.2022

Montessori Education diploma -

NAMC
08.2021

Skills

  • Well organized
  • Punctual
  • Multitasker
  • Very strong Leadership skills
  • Staff Management
  • Strategic Planning
  • Data Analysis
  • Business Administration
  • Financial Administration
  • Business Development
  • Google Drive
  • Customer Service

Availability

Monday through Friday

References

  • Jessica Carroll, Family Friend/Coworker, (785) 249-8818
  • Tabitha Enaharo, Supervisor Lakewood, (660) 909-1733
  • Theresa Smith, Supervisor, (785) 969-1303

Certification

  • Certified to hold a director license for 100+ children
  • Montessori Education Certificate

Timeline

Assistant Director

Creative World School
02.2022 - Current

Administrative Assistant/ Lead Teacher

Lakewood montessori
11.2020 - 02.2022

Lead Teacher

La Petite Academy
10.2019 - 05.2020

Front Desk

Presbyterian MAnor
02.2019 - 08.2019

Bachelor of Arts - Psychology

University of Kansas

Montessori Education diploma -

NAMC

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Veronica Fails