Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
SeniorSoftwareEngineer

Veronica Felix

Clarksville,TN

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

12
12
years of professional experience

Work History

Team Leader

Trane Technologies
09.2021 - Current
  • Provided coaching and feedback on employee performance, encouraging professional development
  • Monitored daily workflow to ensure adherence to established policies and procedures
  • Established clear expectations for employees, providing guidance when needed
  • Ensured compliance with all safety regulations in the workplace
  • Offered training and support to keep team members motivated and working toward objectives
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency
  • Participated in regular meetings with senior leadership to provide updates on team progress
  • Developed strategies for problem solving and conflict resolution among team members
  • Maintained a positive work environment that promoted collaboration between team members
  • Delegated daily tasks to team members to optimize group productivity
  • Assigned projects and distributed tasks to team members as per area of expertise
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries
  • Conferred with other supervisors to coordinate operations and activities within or between departments
  • Maintained daily inventory to facilitate successful material distribution
  • Maintained positive working relationship with fellow staff and management

Hot Parts Coordinator

Trane Technologies
12.2019 - 07.2021
  • Coordinated with purchasing department to order additional parts as needed
  • Developed and implemented procedures for tracking inventory levels
  • Verified incoming shipments against purchase orders to ensure accuracy of delivery
  • Assisted customers with inquiries regarding availability, pricing, and delivery times for parts
  • Tracked backorders and expedited deliveries as needed in order to maintain customer satisfaction
  • Compiled information related to part numbers, descriptions, suppliers., into an electronic database

Traveling Phlebotomist Technician

Clinical Laboratory Services
06.2013 - 08.2018
  • Performed blood draws and specimen collections at various locations throughout the area
  • Provided phlebotomy services to patients in accordance with established protocols and procedures
  • Maintained professional relationships with physicians, nurses, medical staff, and other healthcare personnel
  • Ensured compliance with safety regulations such as proper handling of needles and biohazardous materials
  • Monitored inventory levels for necessary supplies needed for specimen collection processes
  • Prepared specimens for shipping according to specific guidelines from each laboratory facility
  • Verified accuracy of patient information prior to performing any testing or collecting specimens
  • Administered quality control measures to ensure accuracy of all test results prior to sending them out for analysis
  • Adhered to strict HIPAA standards when dealing with confidential patient data or records
  • Conducted routine maintenance on equipment used during specimen collection process
  • Provided guidance and support to other technicians regarding proper techniques for drawing blood samples
  • Maintained a clean work environment by adhering to OSHA safety standards
  • Troubleshot any issues that arose during the course of specimen collection or testing
  • Developed effective strategies to ensure efficient workflow while minimizing errors
  • Kept detailed documentation on all activities completed while traveling between sites
  • Stayed up-to-date on new developments in the field through continuing education courses or seminars
  • Reported any discrepancies or irregularities observed during the course of service delivery directly to supervisors or management personnel
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment
  • Identified patients using proper procedures prior to specimen collection
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures
  • Maintained fully-stocked phlebotomy cart, carrier and station
  • Prepared and packaged specimens for courier transport
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique
  • Transported specimens following established protocol for temperature and light
  • Verified collection orders and communicated discrepancies to nurses
  • Labeled blood vials with critical information like time of collection, date and patient name
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws
  • Collected specimen samples and transported to laboratory for processing
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes
  • Interacted with patients to gather and record data prior to blood draws
  • Coordinated workflow based on stat, schedule, or outpatient needs

Education

Associate of Science - Phlebotomy And EKG

Miller Technical College
Clarksville
09.2011

Skills

  • Team Supervision
  • Documentation and Reporting
  • Teamwork and Collaboration
  • Safety
  • Performance Improvement
  • Evaluating Employee Work
  • Leadership
  • Overseeing Daily Activities
  • Leading Team Meetings
  • Attention to Detail
  • Coaching and Mentoring

Additional Information

RIE - Rapid Improvement Experiment for 832 Insulation

Excel

Oracle

Word Document

Timeline

Team Leader

Trane Technologies
09.2021 - Current

Hot Parts Coordinator

Trane Technologies
12.2019 - 07.2021

Traveling Phlebotomist Technician

Clinical Laboratory Services
06.2013 - 08.2018

Associate of Science - Phlebotomy And EKG

Miller Technical College
Veronica Felix