Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Team Leader
Trane Technologies
09.2021 - Current
Provided coaching and feedback on employee performance, encouraging professional development
Monitored daily workflow to ensure adherence to established policies and procedures
Established clear expectations for employees, providing guidance when needed
Ensured compliance with all safety regulations in the workplace
Offered training and support to keep team members motivated and working toward objectives
Kept work areas clean, neat and free of safety hazards to maximize efficiency
Participated in regular meetings with senior leadership to provide updates on team progress
Developed strategies for problem solving and conflict resolution among team members
Maintained a positive work environment that promoted collaboration between team members
Delegated daily tasks to team members to optimize group productivity
Assigned projects and distributed tasks to team members as per area of expertise
Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries
Conferred with other supervisors to coordinate operations and activities within or between departments
Maintained daily inventory to facilitate successful material distribution
Maintained positive working relationship with fellow staff and management
Hot Parts Coordinator
Trane Technologies
12.2019 - 07.2021
Coordinated with purchasing department to order additional parts as needed
Developed and implemented procedures for tracking inventory levels
Verified incoming shipments against purchase orders to ensure accuracy of delivery
Assisted customers with inquiries regarding availability, pricing, and delivery times for parts
Tracked backorders and expedited deliveries as needed in order to maintain customer satisfaction
Compiled information related to part numbers, descriptions, suppliers., into an electronic database
Traveling Phlebotomist Technician
Clinical Laboratory Services
06.2013 - 08.2018
Performed blood draws and specimen collections at various locations throughout the area
Provided phlebotomy services to patients in accordance with established protocols and procedures
Maintained professional relationships with physicians, nurses, medical staff, and other healthcare personnel
Ensured compliance with safety regulations such as proper handling of needles and biohazardous materials
Monitored inventory levels for necessary supplies needed for specimen collection processes
Prepared specimens for shipping according to specific guidelines from each laboratory facility
Verified accuracy of patient information prior to performing any testing or collecting specimens
Administered quality control measures to ensure accuracy of all test results prior to sending them out for analysis
Adhered to strict HIPAA standards when dealing with confidential patient data or records
Conducted routine maintenance on equipment used during specimen collection process
Provided guidance and support to other technicians regarding proper techniques for drawing blood samples
Maintained a clean work environment by adhering to OSHA safety standards
Troubleshot any issues that arose during the course of specimen collection or testing
Developed effective strategies to ensure efficient workflow while minimizing errors
Kept detailed documentation on all activities completed while traveling between sites
Stayed up-to-date on new developments in the field through continuing education courses or seminars
Reported any discrepancies or irregularities observed during the course of service delivery directly to supervisors or management personnel
Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment
Identified patients using proper procedures prior to specimen collection
Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures
Maintained fully-stocked phlebotomy cart, carrier and station
Prepared and packaged specimens for courier transport
Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum
Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique
Transported specimens following established protocol for temperature and light
Verified collection orders and communicated discrepancies to nurses
Labeled blood vials with critical information like time of collection, date and patient name
Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws
Collected specimen samples and transported to laboratory for processing
Enforced infection control and sharps disposal procedures to protect patients, co-workers and self
Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes
Interacted with patients to gather and record data prior to blood draws
Coordinated workflow based on stat, schedule, or outpatient needs
Education
Associate of Science - Phlebotomy And EKG
Miller Technical College
Clarksville
09.2011
Skills
Team Supervision
Documentation and Reporting
Teamwork and Collaboration
Safety
Performance Improvement
Evaluating Employee Work
Leadership
Overseeing Daily Activities
Leading Team Meetings
Attention to Detail
Coaching and Mentoring
Additional Information
RIE - Rapid Improvement Experiment for 832 Insulation
Excel
Oracle
Word Document
Timeline
Team Leader
Trane Technologies
09.2021 - Current
Hot Parts Coordinator
Trane Technologies
12.2019 - 07.2021
Traveling Phlebotomist Technician
Clinical Laboratory Services
06.2013 - 08.2018
Associate of Science - Phlebotomy And EKG
Miller Technical College
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