Veronica Fernandez
Moreno Valley,CA
Summary
Organized professional experienced in safely moving materials in high-volume warehouse environments. Strong knowledge of inventory management as well as shipping and receiving procedures. Ambitious and hardworking with drive to deliver top-quality results. Resourceful Material Handler known for high productivity and efficiency in completing tasks. Possess specialized skills in inventory management, logistics coordination, and safe material handling practices. Excel at teamwork, communication, and adaptability, ensuring seamless operations in fast-paced environments. Hardworking professional with reliable, safety-conscious mindset and many years of solid experience in warehouse operations. Proficient in operations of pallet movers, forklifts and swing-reach trucks. Expertise in shipping and receiving, loading, and unloading trucks and order picking and packing. Productive professional demonstrating skills. Known for performing tasks and job duties quickly and with minimal supervision. Safety-oriented individual with superior knowledge of OSHA regulatory safety protocols and practices. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
12
12
years of professional experience
Work History
Material Handler
GXO
Redlands, CA
11.2021 - Current
- Reported any malfunctions or damages of material handling equipment promptly.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Packed merchandise into boxes and containers in preparation for safe shipment.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Manager
Arco Ampm
La Sierra, CA
11.2016 - 10.2021
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Facilitated team meetings and workshops to foster collaboration and share best practices.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Produced thorough, accurate and timely reports of project activities.
- Recruited and hired qualified candidates to fill open positions.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Developed and implemented strategic plans to achieve company objectives.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Key Holder
99 Cent Only Store
Pomona, CA
10.2012 - 10.2017
- Scheduled staff shifts to ensure adequate coverage during peak hours.
- Assisted in general housekeeping to maintain store image.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Collaborated with management to determine key tasks and delegate to staff members.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Counted and balanced registers.
- Partnered with store leadership team to learn and understand management processes and reports.
- Tracked stock movement to ensure availability of merchandise for customers.
- Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
- Replenished merchandise displays throughout the store as needed.
- Processed credit card payments and counted back change and currency with accuracy rate.
- Handled customer inquiries and complaints with professionalism and patience.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
Education
High School Diploma -
Montclair High School
Montclair06-2006
Skills
- Cycle counting
- Material packaging
- Shipping and receiving
- Delivery tracking
- Material audits
- Order picking
- Heavy lifting
- Teamwork and collaboration
- Attention to detail
- Good housekeeping
- Barcode scanning
- Production deadline management
- Optimizing efficiency
- Quality assurance inspections
Accomplishments
Recieved Employee of the month September 2024
Languages
English
Professional
Spanish
Professional
Veronica Fernandez
I am a highly motivated person. I work well with others others as well as by myself. I have excellent Leadership skills. I am a quick learner and always willing to learn new skills. Im good with conflict resolutions. Im always on time and never late as well as putting 100 percent into anything I do. I can work any position given to me at GXO in the quickest amount of time possible. i have outstanding Organizational skills.
Timeline
Material Handler
GXO
11.2021 - Current
Manager
Arco Ampm
11.2016 - 10.2021
Key Holder
99 Cent Only Store
10.2012 - 10.2017
High School Diploma -
Montclair High School
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