Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Veronica Figueroa

Saint Cloud,MN

Summary

Most of my life I grew up in different parts of California with my mom and my 2 brothers. I spent around 5-6 years in Minnesota with my family and came back for college after high school. I'm hoping to pursue a college education and one day become a veterinarian or a veterinary technologist. I am a hardworking and reliable team member with a strong ability in communication and group working or individually motivated settings. I consider myself to be pretty organized, proactive and punctual. I am adaptable and driven with strong work ethic.

I also choose to be a dedicated person with a strong background of helping with customer orders and store cleanliness.

Overview

6
6
years of professional experience

Work History

Style Consultant

Target
11.2022 - Current
  • Proposed accessories to complete outfits and complement clothing choices.
  • Analyzed suitable colors, cuts, and designs for clients' outfits, jewelry, and makeup.
  • Organized sales area and workstation to showcase products and boost sales.
  • Resolved guest complaints about service or style.

Package Handler

FedEx
04.2022 - 08.2022
  • Followed safety regulations to maintain a safe work environment.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Assembled, sealed, and loaded packages into the correct trucks.

Style Consultant

Target
11.2021 - 01.2022
  • Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
  • Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
  • Merchandised store inventory in seasonal and brand displays.
  • Monitored security and prevented loss of valuable merchandise.

Cashier

Kohl's
08.2021 - 11.2021
  • Greeted customers entering the store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Used POS system to enter orders, process payments, and issue receipts.

Personal Shopper

Walmart
11.2020 - 07.2021
  • Reviewed customer orders closely to locate desired items and checked the app regularly to identify changes.
  • Memorized store layouts and planograms to fulfill orders using the shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick-up.
  • Tracked substitutions and informed customers of changes.

Crew Team Member

Burger King
08.2020 - 11.2020
  • Worked well with teammates and accepted coaching from the management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.
  • Worked front counter, drive-thru, and other areas.

Food Sales Associate

Walmart
07.2020 - 08.2020
  • Merchandised products and maintained adequate inventory to achieve consistent sales.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Re-stocked, organized and arranged service and food stations.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved customer satisfaction by finding creative solutions to problems.

Telemarketer

New Partners
06.2018 - 08.2018
  • Utilized scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
  • Contacted private individuals or businesses by telephone to solicit sales.
  • Provided timely, courteous and knowledgeable responses to information requests.
  • Responded to questions with knowledgeable responses.
  • Made 50-80 calls per day.
  • Resolved customer complaints by escalating calls to the proper department.
  • Broke down objections using friendly, persuasive strategies.
  • Maintained and recorded customer information in database.

Crew Team Member

Mcdonalds Corp.
05.2018 - 08.2018
  • Looked for ways to go above and beyond job requirements.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Worked hard to learn all required tasks quickly and maximize performance.
  • Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.

Education

Bachelor of Science -

St Cloud State University
St. Cloud, MN
05.2025

High School Diploma -

Hilmar High School
Hilmar, CA
5 2020

Skills

  • Active Listening
  • Conflict Resolution
  • Client Relationship Building
  • Adaptability
  • Customer Service
  • Relationship Building
  • Client Satisfaction
  • Multitasking and Organization
  • Problem Solving
  • Team Collaboration

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Style Consultant

Target
11.2022 - Current

Package Handler

FedEx
04.2022 - 08.2022

Style Consultant

Target
11.2021 - 01.2022

Cashier

Kohl's
08.2021 - 11.2021

Personal Shopper

Walmart
11.2020 - 07.2021

Crew Team Member

Burger King
08.2020 - 11.2020

Food Sales Associate

Walmart
07.2020 - 08.2020

Telemarketer

New Partners
06.2018 - 08.2018

Crew Team Member

Mcdonalds Corp.
05.2018 - 08.2018

Bachelor of Science -

St Cloud State University

High School Diploma -

Hilmar High School

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Veronica Figueroa