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Hi, I’m
Veronica Felicia Fletcher
RN CHARGE NURSE
Baxley,GA
Work Preference
Summary
Seasoned RN Supervisor experienced in high-pressure healthcare environments. Achieved improved patient outcomes through effective nursing practices and strong leadership in patient care management. Focused on enhancing operational efficiency, fostering interdisciplinary collaboration, and ensuring compliance with healthcare regulations.
Dedicated nursing unit manager with several years of progressive nursing management experience in hospital and senior care settings. Clinically astute and management-savvy professional with proven history of developing top-notch nursing practitioners as attested by patient outcomes and surveys. Committed to up-to-date, compassionate and attentive patient care and fiscal awareness.
Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Overview
1
Certification
12
years of post-secondary education
36
years of professional experience
Work History
APPLING HEALTHCARE SYSTEM-HOSPITALBaxley, MI
RN Supervisor
11.1986 - 11.2022
Job overview
- Supervised nursing staff to ensure high-quality patient care delivery.
- Coordinated patient assessments and treatment plans with interdisciplinary teams.
- Managed daily operations of the behavioral health unit efficiently.
- Trained and mentored new nursing staff on policies and procedures.
- Conducted regular performance evaluations to maintain staff accountability.
- Implemented safety protocols to uphold a secure environment for patients.
- Facilitated communication between patients, families, and healthcare providers effectively.
- Monitored medication administration to ensure compliance with regulations.
- Resolved conflicts among nursing staff in a timely manner while promoting positive working relationships.
- Responded promptly to inquiries from physicians or other healthcare providers regarding changes in medication orders or treatments.
- Coordinated staffing schedules to meet patient needs while adhering to budgetary constraints.
- Actively listened to concerns from both patients and staff members regarding issues related to patient care.
- Participated in continuing education courses related to advances in nursing practice.
- Maintained current knowledge of healthcare regulations and best practices in order to promote compliance within the organization.
- Investigated incidents involving patients or staff members, documenting findings as necessary.
- Collaborated with other departments to ensure quality patient care was provided throughout the hospital system.
- Reviewed and completed admission and discharge assessments.
- Developed, implemented and adjusted patient care plans in response to new symptoms or developments.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
APPLING HEALTHCARE SYSTEM -BEHAVIORAL HEALTH UNITBaxley, Georgia
RN Supervisor
11.2016 - 11.2021
Job overview
- Supervised nursing staff to ensure high-quality patient care delivery.
- Coordinated patient assessments and treatment plans with interdisciplinary teams.
- Managed daily operations of the behavioral health unit efficiently.
- Provided clinical leadership and direction for nursing staff, ensuring that all tasks were completed in accordance with accepted standards of care.
- Trained and mentored new nursing staff on policies and procedures.
- Facilitated communication between patients, families, and healthcare providers effectively.
- Implemented safety protocols to uphold a secure environment for patients.
- Monitored medication administration to ensure compliance with regulations.
- Coordinated staffing schedules to meet patient needs while adhering to budgetary constraints.
- Participated in continuing education courses related to advances in nursing practice.
BRIAN CENTER NURSING HOME -PART TIMEBrunswick, MI
RN Staff Nurse
06.1998 - 06.2003
Job overview
- Assisted with daily living activities and personal hygiene for residents.
- Administered medications and monitored patient responses effectively.
- Collaborated with interdisciplinary teams to develop care plans.
- Maintained accurate patient records and documentation for compliance.
- Ensured a safe and clean environment for all residents and staff members.
- Assessed, monitored and documented patient vital signs, medical history and physical condition.
- Supervised licensed practical nurses, certified nurse assistants and other staff members.
- Instructed new nurses on proper techniques for providing patient care.
- Provided emotional support to patients dealing with serious illness or injury.
- Administered intravenous fluids and medications according to physician prescriptions.
- Responded quickly to medical emergencies such as cardiac arrest or trauma cases.
- Collaborated with multidisciplinary team members to develop individualized care plans for each patient.
- Ensured compliance with federal, state and local healthcare regulations.
- Coordinated discharge planning activities for patients leaving the hospital setting.
- Ordered laboratory tests and interpreted results based on established norms.
- Monitored patient vitals post-surgery, managed medical equipment, and administered medications and IVs.
- Answered patient questions and provided take-home materials for further information.
- Recorded patients' medical history, vital statistics, and test results in electronic medical records.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions, and enhance continuum of care.
- Addressed rapid response and code situations by strategically organizing and delegating tasks.
Education
Walden UniversityMinneapolis, MN
AGNP MSN from Nursing Practice
05.2019 - 08.2026
University Overview
- Dean's List
- GPA: 3.7
Grand Canyon UniversityPhoenix, AZ
Bachelor of Science from Nursing
05.2012 - 06.2014
University Overview
- Dean's List
- GPA: 3.5
SOUTH GEORGIA STATE COLLEGE DOUGLAS , Ga
Associate of Science from Nursing
08.1996 - 08.1997
Altamaha Technical InstituteJesup, GA
License Practical Nurse from Nursing
06.1990 - 06.1992
University Overview
- Winner of student that will succeed
- GPA: 3.9
- Dean's List
Skills
- Patient assessment
- Medication administration
- Clinical leadership
- Clinical documentation
- Nursing documentation
- Care coordination
- Quality improvement
- Patient safety
- Medication dispensing
- Electronic health records
- Electronic medical record software
- CPR/AED/ACLS certified
- Heartsaver first aid
- Staff training
- Staff development
- Performance evaluation
- Staff scheduling
- Team collaboration
- Interdisciplinary collaboration
- Crisis management
- Conflict resolution
- Safety protocols
- Continuing education
- Clinical leadership
- Health education
- Compassionate care
- Problem-solving abilities
- Multitasking
- Written communication
- Professional demeanor
- Teamwork
- Ethical practice
- HIPAA compliance
- Profitability strategies
- Medical clinical procedures
- Electronic medical record software
Certification
CPR/AED/ACLS & NRP certified annually
Affiliations
I enjoy reading, cooking, participating in family functions,and attending gospel concerts. I am a Clergy at the Full Gospel Church of God for over 10 years.
Timeline
Walden University
AGNP MSN from Nursing Practice
05.2019 - 08.2026
RN Supervisor
APPLING HEALTHCARE SYSTEM -BEHAVIORAL HEALTH UNIT
11.2016 - 11.2021
Grand Canyon University
Bachelor of Science from Nursing
05.2012 - 06.2014
RN Staff Nurse
BRIAN CENTER NURSING HOME -PART TIME
06.1998 - 06.2003
SOUTH GEORGIA STATE COLLEGE
Associate of Science from Nursing
08.1996 - 08.1997
Altamaha Technical Institute
License Practical Nurse from Nursing
06.1990 - 06.1992
RN Supervisor
APPLING HEALTHCARE SYSTEM-HOSPITAL
11.1986 - 11.2022
References
References available upon request.