Summary
Overview
Work History
Education
Skills
Timeline
Generic

Veronica Flores Hayward

Riverside,CA

Summary

Human Resources Assistant skilled in supporting employees and managers with diverse HR needs. Expert with word processing, database and benefits administration software. Focused on keeping systems updated and facilitating positive employee relations.

Overview

20
20
years of professional experience

Work History

HR Assistant

Riverside Medical Clinic
07.2023 - Current
  • Responsible for assisting in scheduling pre-employment physicals and follow-through of new hire process
  • Maintain office filing, ensuring all Human Resources files are kept current
  • Review new hire paperwork for completeness and follow-up with supervisor to obtain required paperwork
  • Process employment reference checks from external sources verifying dates and position only
  • Partnered with management team to coordinate on-boarding and off-boarding processes.
  • Maintained compliance with labor laws by conducting thorough audits of HR practices and policies.
  • Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
  • Responded to inquiries by answering telephone calls, in-person questions and emails.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Verify completion of appropriate paperwork, recording information on human resources database.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.

HR Administrator

Premier Construction
11.2020 - 07.2023
  • Marketing and job posting - social media (Instagram and Facebook), Company website.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Pre-screened resumes prior to sending to hiring managers for consideration.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
  • Handled payroll processing tasks accurately.
  • Managed calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Filed paperwork and organized computer-based information.
  • Coordinated events.
  • Used QuickBooks to produce monthly invoices, reports, and other deliverables.

HR Coordinator

20/20 Plumbing & Heating, Inc.
03.2020 - 10.2020
  • Performed Covid wellness checks and verified proper testing was done for employees that were exposed
  • Processed changes, and terminations for employees
  • Answered incoming calls and assisted with employee requests and questions
  • Completed and verified all I-9 documents
  • Made photocopies, scans, emails, filed documents, and performed other clerical functions
  • Personnel File Audit
  • Facilitated the performance review process, ensuring timely feedback and goal-setting for all employees.
  • Maintained accurate employee records in HRIS systems, enabling efficient data retrieval for reporting purposes.
  • Conducted exit interviews to gather valuable insights into areas for improvement within the organization.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Coordinated and administered employee health insurance and retirement plans.
  • Coordinated technical training and personal development classes for staff members.

HR Assistant

GM Business Interiors
09.2019 - 02.2020
  • Supported hiring managers with recruiting/onboarding, screening applications, and set up interviews and exit interviews
  • Processed unemployment claims and benefit enrolments
  • Maintained current HR files and HRIS database
  • Performed other duties such as filing, photocopying, transcribing, answer incoming calls and assist employees
  • Personnel/HR Audit
  • Processed offer letter, background checks, employment verification, and I-9's
  • Maintained HRIS records and complies reports and benefits administration.
  • Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
  • Organized new employee orientation schedules for new hires.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Checked references for potential candidates.
  • Assisted with creating employee handbooks and manuals.

Receptionist/HR Assistant

Stronghold Engineering
11.2018 - 01.2019
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients, vendors and visitors
  • Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

Administrative Assistant

Time and Alarm Systems
01.2018 - 04.2018
  • Retrieved documents from filing system, data entry A/P, open, sort and distribute mail.
  • Provided excellent customer service when liaising with vendors or clients regarding billing inquiries or account discrepancies resolution efforts efficiently.
  • Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.

Human Resource Assistant

Air Supply Inc.
05.2016 - 11.2016
  • Accounting A/R, A/P, Job costing, invoicing, bank deposits, dispatch Scheduling and dispatching HVAC/R technicians, handled high volume of incoming calls.
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Responded to employee inquiries regarding benefits and other HR topics.
  • Assisted with creating employee handbooks.
  • Conducted exit interviews with terminated employees.

Human Resource Assistant

A.M.B. Furniture and Designs
05.2014 - 05.2016
  • Reviewed invoices for payment, email vendor inquiries and handled A/P
  • Filed, mailed product by (UPS, FedEx, USPS), and answered incoming calls
  • Reviewed resumes and screened for the hiring manager
  • Performed background checks, created offer letters, and processed all new hire paperwork.

Administrative Assistant/ Payroll Admin

Premier Construction
04.2004 - 05.2014
  • Payroll- weekly 50 employees
  • Timekeeping
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Sorted and distributed office mail and recorded incoming shipments for company records.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Education

Bachelor of Science - Business Management

DeVry University
Colton, CA
09.2018

Skills

  • MS Office (Word, Excel, PowerPoint, Outlook)
  • ADP
  • QuickBooks
  • Jazz
  • SharePoint, Success Factor
  • Workday
  • Indeed(recruitment)
  • Adobe Pro
  • Sage HRMS
  • Net2Pro- HRMS
  • Data entry
  • SAP
  • Kronos
  • Lawson
  • S2netbox
  • Clerical Support
  • Exit Interviews
  • Background Checks
  • New Employee Onboarding
  • Recruitment
  • Human Resources Support
  • Team Player
  • Critical Thinking
  • Payroll Administration
  • Human Resources Records
  • Organizational Skills
  • Interview Scheduling
  • Attention to Detail
  • Time Management
  • Microsoft Office Suite
  • HR Policies Compliance
  • Scheduling
  • Administrative Skills
  • Applicant Tracking Systems ATS
  • Generating Reports
  • Employee Interviews
  • Problem-Solving
  • Microsoft Office
  • Payroll Processing
  • Word Processing
  • Mail Handling
  • Computer Literacy
  • Administrative Support
  • File Maintenance
  • Administrative Skills
  • Office Organization
  • Relationship Building
  • Work Planning and Organization
  • Employee Interviews
  • Employee Onboarding
  • Word Processing
  • Mail Handling
  • Computer Literacy
  • Administrative Support
  • File Maintenance
  • Administrative Skills
  • Applicant Tracking Systems ATS
  • Generating Reports
  • Employee Interviews
  • Problem-Solving
  • Office Administration
  • Employee Onboarding
  • Word Processing
  • Administrative Support
  • Record Preparation
  • File Maintenance
  • Administrative Skills
  • Office Organization
  • Generating Reports
  • Work Planning and Organization
  • Employee Interviews
  • Problem-Solving
  • Office Administration
  • Employee Onboarding
  • Word Processing
  • Mail Handling
  • Computer Literacy
  • Business Administration
  • Administrative Support
  • Record Preparation
  • File Maintenance
  • Administrative Skills
  • Applicant Tracking Systems ATS
  • Office Organization
  • Relationship Building
  • Generating Reports
  • Work Planning and Organization
  • Employee Interviews
  • Problem-Solving
  • Microsoft Office
  • Payroll Processing
  • Office Administration
  • Employee Onboarding
  • Word Processing
  • Mail Handling
  • Computer Literacy
  • Business Administration
  • Administrative Support
  • Record Preparation
  • File Maintenance

Timeline

HR Assistant

Riverside Medical Clinic
07.2023 - Current

HR Administrator

Premier Construction
11.2020 - 07.2023

HR Coordinator

20/20 Plumbing & Heating, Inc.
03.2020 - 10.2020

HR Assistant

GM Business Interiors
09.2019 - 02.2020

Receptionist/HR Assistant

Stronghold Engineering
11.2018 - 01.2019

Administrative Assistant

Time and Alarm Systems
01.2018 - 04.2018

Human Resource Assistant

Air Supply Inc.
05.2016 - 11.2016

Human Resource Assistant

A.M.B. Furniture and Designs
05.2014 - 05.2016

Administrative Assistant/ Payroll Admin

Premier Construction
04.2004 - 05.2014

Bachelor of Science - Business Management

DeVry University

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Veronica Flores Hayward