Summary
Overview
Work History
Education
Skills
Timeline
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Veronica Freenor

Riverton,UT

Summary

Dedicated Language Interpreter /Office Clerk with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Dedicated Office Assistant with over 25 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Word, Outlook and history achieving high data output.

Overview

28
28
years of professional experience

Work History

Spanish Language Interpreter /Office Clerk

Granite Park School District
10.2019 - Current
    • Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
    • Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
    • Communicated with clients to understand interpreting needs and provide best service possible.
    • Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
    • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
    • Completed clerical tasks such as answering phones, filing, copying, and distributing mail.

Para Educator

Granite Park School District
10.2019 - Current
  • Assisted teachers and worked individually with students with special needs, helping each navigate education system.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Documented behaviors, implemented interventions and treatment results.
  • Collaborated with teachers to help with classroom and workload management.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.

Substitute School Secretary

Woonsocket Education Department
10.2016 - 05.2019
    • Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
    • Processed student registrations and withdrawals.
    • Performed clerical and administrative support duties to optimize workflow procedures.
    • Documented attendance, grades and test scores to update permanent records.
    • Assisted coworkers and staff members with special tasks on daily basis.
    • Managed filing system, entered data and completed other clerical tasks.

Medical Administrative Assistant

Lloyd Costello Md - Coramed Healthcare
02.1996 - 03.2007
  • Managed Healthcare office with 4 medical providers and staff.
  • Maintained and updated patient records for accurate, current medical histories.
  • Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
  • Supported office staff and operational requirements with administrative tasks.
  • Conducted insurance verification and pre-authorizations and managed patient charts.
  • Made bank deposits and processed payroll
  • Managed Medical Group and Hospital Contracts.

Education

High School Diploma -

Vista High School
Vista, CA
06.

Skills

  • Multilingual in English and Spanish
  • Interpret for students/teachers and parents
  • Office Management
  • Office Supplies and Inventory
  • Patient Charting
  • Copying and Scanning
  • Telephone Reception
  • Database Entry
  • Scheduling
  • Recordkeeping and File Management
  • Information Verification
  • Phone Call Direction

Timeline

Spanish Language Interpreter /Office Clerk

Granite Park School District
10.2019 - Current

Para Educator

Granite Park School District
10.2019 - Current

Substitute School Secretary

Woonsocket Education Department
10.2016 - 05.2019

Medical Administrative Assistant

Lloyd Costello Md - Coramed Healthcare
02.1996 - 03.2007

High School Diploma -

Vista High School

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Veronica Freenor