Veronica Fuentes
Torrance,CA
Summary
Focused professional with outstanding customer service proficiency, achieving satisfaction through effective communication and precise attention to detail.
Overview
8
8
years of professional experience
Work History
Drive-Thru Cashier
Jack in the Box
Torrance, California
04.2025 - Current
- Processed customer orders accurately and efficiently to enhance satisfaction.
- Operated cash register, ensuring precise cash handling and accurate transactions.
- Assisted in maintaining cleanliness and organization of the drive-thru area.
- Communicated effectively with team members to streamline order fulfillment.
- Maintained a friendly demeanor while interacting with customers to create a welcoming atmosphere.
- Prepared drinks, ice cream and other special items to complete food orders.
- Prepared drive-thru station for next shift by refilling napkins, lids and straws at window.
Warehouse Worker
ruggable
Gardena, California
10.2022 - 02.2023
- Executed order fulfillment processes to ensure timely delivery of products to customers.
- Conducted quality control inspections on incoming and outgoing shipments to ensure accuracy.
- Supported shipping coordination by preparing and organizing items for dispatch.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Operated scanners, computers, and other equipment to track orders.
- Inspected damaged goods prior to disposal or return to vendor.
- Processed returns of defective merchandise as required.
waitress
Pho Ever Bistro
Gardena, California
08.2017 - 03.2020
- Provided attentive service to guests, ensuring satisfaction throughout their dining experience.
- Maintained cleanliness and organization of dining area to enhance customer comfort.
- Managed multiple tables efficiently during peak hours to optimize service flow.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions.
- Prepared and served beverages in accordance with health guidelines.
- Engaged with guests to create a welcoming atmosphere and encourage repeat visits.
- Conducted regular table checks to ensure timely service and guest satisfaction.
- Maintained a clean workstation by restocking supplies, wiping down counters.
- Bussed tables as needed during peak hours.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
Education
Some College (No Degree) - Psychology
El Camino College
Torrance, CASkills
- Customer service
- Attention to detail
- Team collaboration
- Time management
- Order fulfillment
- Communication skills
Languages
English
Professional
Spanish
Professional
Timeline
Drive-Thru Cashier
Jack in the Box
04.2025 - Current
Warehouse Worker
ruggable
10.2022 - 02.2023
waitress
Pho Ever Bistro
08.2017 - 03.2020
Some College (No Degree) - Psychology
El Camino College