Veronica Garcia
Stephenville,TX
Summary
Looking for a stable, long-term role in a company where I can develop deep expertise, build lasting relationships, and grow within a consistent routine, with the goal of retiring after a fulfilling 20-25 year career.
Overview
12
12
years of professional experience
3
3
Yeas of professional medical experience
4
4
years of post-secondary education
Work History
Referral Coordinator
Stephenville Medical & Surgical Clinic
08.2022 - Current
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
- Scheduled appointments with specialists on behalf of patients.
- Promoted culture of continuous improvement by regularly reviewing and suggesting enhancements to referral process.
- Managed electronic health records efficiently, safeguarding sensitive patient information while expediting the referral process.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Responded to patient inquiries to offer timely updates regarding referral status.
- Supported healthcare providers with timely access to patient referral information, aiding in better clinical decision-making.
- Precerting radiology orders to inform patient of prices.
- Collect payments prior to Ophthalmologic procedures, digital imaging and copays.
- Verifying insurance. Collecting deductibles and copays.
Registered Dental Assistant
AccelHealth
Stephenville, Texas
04.2016 - 08.2021
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Documented patient dental health information, medical history and vital signs for future reference.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, and impressions.
Registered Dental Assistant for Orthodontics
Dr. Greg Hubbard
Stephenville, Texas
01.2015 - 04.2016
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Documented patient dental health information, medical history and vital signs for future reference.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Assisted dentists by passing instruments, and mixing cement to place bands for braces, and impressions.
- Explained dental treatment plans to patients, ensuring clear understanding of procedures, timelines, and expected outcomes.
* Provided detailed care instructions for braces and other dental appliances, ensuring patients understood maintenance and hygiene protocols.
* Assisted patients with the proper use and function of dental appliances, addressing any concerns or questions.
Office Manager/Dental Assistant PRN
Smile Design Dental
Stephenville, TX
06.2013 - 01.2015
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Led projects and analyzed data to identify opportunities for improvement.
- Monitored company inventory to keep stock levels and databases updated.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
Documented patient dental health information, medical history and vital signs for future reference.
Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, and impressions.
Education
No Degree - Dental Hygiene
Ranger College
Ranger, TX 08.2021 - 05.2022
Registered Dental Assistant - Dental
Dental Career Center of Stephenville
Stephenville, TX 08.2011 - 12.2011
High School Diploma -
Stockbridge High School
Stockbridge, GA 08.2002 - 05.2005
Skills
9 years experience with EHR, EDR, and EPM
Excellent communication with doctors and staff
Problem solving skills in complex situations
Enjoy learning multiple roles to gain a deeper understanding of how my position impacts the broader organization
Patient Care Standards
Restorative Procedures
Patient Schedule Management
Procedure Support
Emergency Dental Care
Oral Hygiene Techniques
Medical and Dental Charting
Nitrous Oxide
Pre-authorizations
Insurance verification
Medical terminology
Patient scheduling
Multi-line phone proficiency
Medical terminology knowledge
Data entry proficiency
Appointment scheduling
Follow-up coordination
Accurate documentation
HIPAA regulations
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Referral Coordinator
Stephenville Medical & Surgical Clinic
08.2022 - Current
No Degree - Dental Hygiene
Ranger College
08.2021 - 05.2022
Registered Dental Assistant
AccelHealth
04.2016 - 08.2021
Registered Dental Assistant for Orthodontics
Dr. Greg Hubbard
01.2015 - 04.2016
Office Manager/Dental Assistant PRN
Smile Design Dental
06.2013 - 01.2015
Registered Dental Assistant - Dental
Dental Career Center of Stephenville
08.2011 - 12.2011
High School Diploma -
Stockbridge High School
08.2002 - 05.2005
Spanish/English
Bilingual and biliterate in Spanish.
English
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