Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Veronica Garcia

Riverview,FL

Summary

Experienced Registered Nurse with a strong background at BayCare, skilled in patient assessment, care planning, and acute care management. Proven track record of enhancing patient outcomes through evidence-based interventions, efficient workflow coordination, and effective conflict resolution. Recognized for mentoring and precepting new nurses while serving as Relief Charge, ensuring safety compliance and fostering a collaborative, high-performing team environment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Clinical Nurse

BayCare
11.2021 - Current
  • Monitor patients, evaluate results, and recommend further courses of treatment to quickly improve patient outcomes.
  • Handle patient transfers, following safety protocols to prevent injuries.
  • Handle patient discharge planning, arranging for follow-up care after leaving healthcare facility.
  • Administer medications and treatments to manage patient's condition.
  • Collaborate with other healthcare professionals to provide quality patient care.
  • Serve as relief charge nurse during scheduled shift, overseeing daily staffing assignments, coordinating patient flow, and acting as primary resource for nursing staff.
  • Act as preceptor for new graduate and newly hired nurses, providing orientation, training, and ongoing mentorship to promote clinical competence and confidence.

Customer Service Representative

Capital One
10.2014 - 10.2021
  • Responded to customer requests for products, services, and company information.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Education

Associate of Science - Nursing

Hillsborough Community College
Tampa, FL
05-2021

Skills

  • Patient Assessment & Care Planning
  • Medication Administration & IV Therapy
  • Conflict Resolution & Problem-Solving
  • Time Management in High-Acuity Environments
  • Compliance with Safety & Quality Standards
  • Patient & Family Education
  • Mentorship & Precepting of New Staff
  • Staff Assignment & Workflow Coordination

Certification

  • NIH Stroke Scale (NIHSS) – Current through 2027
  • Advanced Cardiovascular Life Support (ACLS) – Current through 2026

Languages

English
Spanish

Timeline

Clinical Nurse

BayCare
11.2021 - Current

Customer Service Representative

Capital One
10.2014 - 10.2021

Associate of Science - Nursing

Hillsborough Community College

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