Veronica Garcia Yalta
Lindon,UT
Summary
Proven track record in enhancing cleanliness and safety protocols, notably at Hospital Housekeeping Systems LLC, showcasing expertise in chemical handling and a strong commitment to reliability. Excelled in cross-contamination prevention, achieving significant improvements in quality control standards. Demonstrated exceptional janitorial proficiency, elevating guest and patient experiences through meticulous attention to detail and proactive problem-solving.
Overview
8
8
years of professional experience
Work History
EVS Technician
Hospital Housekeeping Systems LLC
West Jordan, UT
11.2023 - Current
- Maintained accurate records of all cleaning activities, such as areas cleaned and materials used.
- Followed company uniform, performance and security policies with every job.
- Adhered strictly to departmental policies regarding confidentiality of guest information.
- Requisitioned supplies or equipment for cleaning and maintenance duties.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Wore personal safety equipment to prevent burns from cleaning chemicals.
- Removed hazardous materials from public areas in accordance with safety protocols.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Checked rooms after being serviced to make sure they meet quality standards.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Followed procedures for using and disposing of disinfectant chemical cleaners.
Sales Associate
Walmart
Orem, Utah
07.2022 - Current
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Worked with fellow sales team members to achieve group targets.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Assisted customers with product selection, sizing and styling.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Received and displayed product shipments on store retail shelves upon delivery.
- Adhered to company initiatives and achieved established goals.
- Greeted customers to determine wants or needs.
- Organized stockroom shelves according to size, color or style.
- Ticketed, arranged and displayed merchandise to promote sales.
- Developed trusting relationships with customers by making personal connections.
Cashier
Home Depot
Lindon, Utah
03.2022 - 07.2025
- Processed customer payments quickly and returned exact change and receipts.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Helped with purchases and signed customers up for rewards program.
- Answered customer questions and provided store information.
- Scanned items and checked pricing on cash register for accuracy.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Used suggestive selling techniques to promote add-on sales.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Accepted cash and credit card payments, issued receipts and provided change.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Discounted purchases by scanning and redeeming coupons.
Housekeeper
Dynamond Building Maintenance
Salt Lake City, Utah
03.2022 - 11.2022
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Disinfected telephones, light switches and other frequently touched objects.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Communicated with customers about requests for additional supplies or cleaning services.
- Emptied trash receptacles throughout the property.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Scrubbed kitchen appliances, countertops and fixtures.
Housekeeping Supervisor
Prestige Maintenance USA
Riverton, UT
02.2017 - 02.2022
- Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
- Verified each completed room against standard plans to maintain consistency.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
- Polished furniture and room accessories to keep all areas bright and fresh.
- Reviewed employee performance and devised improvement plan to achieve goals.
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
- Explained goals and expectations required of trainees.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Responded promptly to maintenance requests from guests or staff members.
- Sustained safety protocols to support proper and cost-effective equipment and material usage.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Checked inventory for required supplies and made lists for needed cleaning products.
Education
Associate of Science - Office Assistant
ELA
Lima12-2002
High School Diploma -
Jose Olaya
Miraflores12-1991
Some College (No Degree) - English
Utah Valley University
OremSkills
- Chemical handling
- Reliability and punctuality
- Cross-contamination prevention
- Sterilization techniques
- Patient room cleaning
- Hazardous waste management
- Waste disposal methods
- Cleaning protocols
- Quality control standards
- Janitorial duties proficiency
- Commercial cleaning experience
- Residential cleaning experience
Languages
Spanish
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
EVS Technician
Hospital Housekeeping Systems LLC
11.2023 - Current
Sales Associate
Walmart
07.2022 - Current
Cashier
Home Depot
03.2022 - 07.2025
Housekeeper
Dynamond Building Maintenance
03.2022 - 11.2022
Housekeeping Supervisor
Prestige Maintenance USA
02.2017 - 02.2022
Associate of Science - Office Assistant
ELA
High School Diploma -
Jose Olaya
Some College (No Degree) - English
Utah Valley University
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