Overview
Work History
Education
Skills
Languages
Timeline
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Veronica Garza

Lehigh Acres,FL

Overview

11
11
years of professional experience

Work History

Supervisor

Seminoles Casino Hotel of Immokalee
06.2017 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Store Manager

Handy Food Stores
11.2013 - 06.2017
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

High School Diploma -

LaBelle High School
LaBelle, FL
05-2000

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service

Languages

Spanish
Native or Bilingual

Timeline

Supervisor

Seminoles Casino Hotel of Immokalee
06.2017 - Current

Store Manager

Handy Food Stores
11.2013 - 06.2017

High School Diploma -

LaBelle High School

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Veronica Garza