Veronica Garza
Alice
Summary
Dynamic professional with a proven track record in customer service excellence and data entry, honed at Uresti Senior Assistance and other notable organizations. Expert in team collaboration and conflict resolution, consistently enhancing customer satisfaction and operational efficiency. Achieved significant improvements in client well-being and transaction accuracy, showcasing a balanced blend of hard and soft skills.
Overview
2025
2025
years of professional experience
Work History
Cashier
Dairy Burger
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Learned duties for various positions and provided backup at key times.
EVV Clerk
Uresti Senior Assistance
08.2023 - 01.2025
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Utilized office management software to record and track customer information.
Provider
Cornerstone Caregiving
01.2022 - 02.2023
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Monitored progress and documented patient health status changes to keep care team updated.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
- Assisted disabled clients to support independence and well-being.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Improved patients' comfort with massage and application of topical treatments.
- Assisted with end-of-life care.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
Education
High School Diploma -
Alice High School
Alice, TX05-2009
Skills
- Purchase assistance
- Issue resolution
- Team collaboration
- Hospitality and accommodation
- Clear communication
- Reports and documents
- Daily reporting
- Data entry
- Money handling
- Customer service excellence
- Conflict resolution
- Customer assistance
- Written and verbal communication
Timeline
EVV Clerk
Uresti Senior Assistance
08.2023 - 01.2025
Provider
Cornerstone Caregiving
01.2022 - 02.2023
Cashier
Dairy Burger
High School Diploma -
Alice High School
Similar Profiles
Julissa Julissa null
Cashier at Dairy QueenCashier at Dairy Queen
Amjad AwayesAmjad Awayes
Production Manager and R&D Department Official at Modern Dairy Plant Company (Badr Dairy)Production Manager and R&D Department Official at Modern Dairy Plant Company (Badr Dairy)
Anshul Anshul null
Intern at Patna Dairy Project ( Sudha Dairy )Intern at Patna Dairy Project ( Sudha Dairy )
Tawntajha ThompsonTawntajha Thompson
Instructional Assistant at Alice Independent School DistrictInstructional Assistant at Alice Independent School District
Abel Tunchez JrAbel Tunchez Jr
Heavy Duty Diesel Tech (B Tech to A Tech) at South Texas Truck CenterHeavy Duty Diesel Tech (B Tech to A Tech) at South Texas Truck Center