Summary
Overview
Work History
Education
Skills
Timeline
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VERONICA GATES

Las Vegas,NV

Summary

Professional HR Assistant with background completing various administrative support and general human resources duties. Reliable with well-rounded skills to aid employees and department staff. Talented at applying wide knowledge of policies and procedures for compliance. Diligent Recruiting Assistant with 17 years supporting employees, hiring managers and applicants. Excellent at prioritizing and following up on valuable leads. Strong history of building rapport with promising candidates and moving robust applications quickly through hiring system.

Overview

23
23
years of professional experience

Work History

Recruiting Assistant

Transportation Management Group
12.2022 - Current
  • Review applications for experience and fit with posted positions.
  • Supported hiring process by prescreening applicants and scheduling interviews.
  • Coordinated schedules to arrange management interviews with applicants.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Direct applicants to company website to apply for vacant positions.
  • Update candidate profiles using ADP and Microsoft Office Teams.
  • Collaborated with hiring managers to understand job requirements and expectations.
  • Administer pre-employment DOT oral drug screens
  • Conduct reference checks and complete various paperwork.
  • Maintain and organize electronic and physical files for applicants and tracked feedback created throughout theinterview process.
  • Communicated with applicants across various stages of the hiring process.
  • Manage ADP Onboarding process and assist with biweekly New Hire Orientation presentation.
  • Attend hiring events and network with agencies that provide employment services to veterans and the public.
  • Assisted with onboarding and orientation of new hires to expedite the acclimatization process.
  • Scheduled interviews for applicants and onboarding for new hires with departments in 300 person company

WFH Administrative Assistant

Independent Virtual Solutions
01.2017 - 12.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff.
  • Maintained case-specific paperwork and digital files for easy tracking and retrieval
  • Managed accounts and client records while observing confidentiality and extreme discretion
  • Researched, prepared, edited, and submitted legal documents in preparation for court
  • Prepared drafts of forms, letters, and agreements for legal staff use
  • Managed general clerical needs such as opening and closing files, scanning sheets, and faxing documents
  • Created and submitted weekly legal summaries to managers, covering current cases, records requests, and collections statuses
  • Scheduled and coordinated meetings between the legal team and clients
  • Processed expense reimbursements and updated accounts with current information
  • I processed electronic filings, initiated billing statements, and managed firm administrative matters
  • Filed court documents and legal pleadings with the court clerk on behalf.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Assisted development and implementation of new administrative procedures.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

WFH HR Administrative Assistant

Independent Virtual Solutions
03.2016 - 12.2022
  • Answered and redirected incoming phone calls for office.
  • Administered compensation, benefits, and performance management systems at direction of supervisor.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Assisted with on-boarding process of new hires and managed the new employee orientation schedule.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Coordinated calendars and scheduled appointments for human resources staff.
  • Created internal department personnel action forms for staff use.
  • Posted positions through approved recruitment channels.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Ensured the employee handbook and company polices were updated with regard to compliance.
  • Helped employees register for benefits programs using online portals.
  • Performed general office duties as assigned.

Payroll Data Entry Clerk

Sony Pictures, Inc
07.2015 - 01.2016
  • Assisted Sony Pictures Entertainment with the cleanup of hacked payroll information; and entered updated information into the company payroll system, (TAAS).
  • Addressed incoming calls regarding employee payroll discrepancies, W-2, and W-4 changes.
  • Updated employee manual and electronic payroll information.
  • Entered time and processed payroll for over 4000 employees.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Updated employee files with new details such as changes in address or salary levels.
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Tracked employee vacation, sick and personal time.
  • Reviewed and analyzed reports for accuracy.
  • Purged and updated electronic and manual payroll files.
  • Performed work related duties as assigned.

Front Office Supervisor

City of Hawthorne, JTDD
10.2000 - 06.2015
  • Provided administrative & human resource support to Operations Manager, colleagues, and onsite partner agencies.
  • Assisted OPM with the day-to-day office operations by maintaining OPM’s daily calendar, management of all administrative support staff, acting as departmental liaison/first point of contact
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Facilitated streamlined, and managed the recruitment and onsite job fair process, training, onboarding, employee benefits, & employee management
  • Prepared & processed biweekly payroll
  • Addressed payroll and leave requests discrepancies
  • Created, organized, updated & maintained physical and digital file systems
  • Responsible for maintaining personnel files for the operations department
  • Managed, recommended, and coordinated employee training and development programs
  • Communicated with management and executives for creation, refreshing and or interpreting policy changes
  • Provided information for federally subsidized job placement and training programs
  • Prepare documentation for job placement orientations
  • Maintained office supply inventory & ordered all company/staff stationary supplies & mandatory postings, i.e., business cards, federal and state employment posters.

Education

Bachelor of Science - Human Resource Management

University of Phoenix
Gardena, CA
12.2014

Associate of Arts Degree - Liberal Arts

Compton Community College
Compton, CA
2001

Skills

  • Office Management
  • Staff Management
  • Recruitment
  • Human Resources
  • Multi-Tasking
  • Interpersonal Communication Skills
  • Analytical/Problem Solving
  • Mediation
  • Project Management
  • Practice CS
  • Document Management
  • Typing: 65-70wpm
  • COMPUTER HIGHLIGHTS
  • Microsoft Office Suite
  • Peoplesoft
  • SalesForce
  • Azure
  • VMware
  • Sterling OMS
  • Thinscale
  • Oracle
  • ADP
  • Citrix
  • Window/MacOS
  • Business Contact Manager
  • Google Docs
  • Talent Acquisition
  • ADP Workforce Now
  • Confidential Records Management
  • Recruitment Strategy Development
  • Complaint Handling
  • Time Management
  • Resume Screening
  • Human Resources Policy Implementation
  • Verbal and Written Communication
  • Pre-Employment Screening
  • Onboarding
  • New Hire Paperwork Processing

Timeline

Recruiting Assistant

Transportation Management Group
12.2022 - Current

WFH Administrative Assistant

Independent Virtual Solutions
01.2017 - 12.2022

WFH HR Administrative Assistant

Independent Virtual Solutions
03.2016 - 12.2022

Payroll Data Entry Clerk

Sony Pictures, Inc
07.2015 - 01.2016

Front Office Supervisor

City of Hawthorne, JTDD
10.2000 - 06.2015

Bachelor of Science - Human Resource Management

University of Phoenix

Associate of Arts Degree - Liberal Arts

Compton Community College

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VERONICA GATES