Summary
Overview
Work History
Education
Skills
International Experience
Timeline
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Veronica Gilmore

Birmingham

Summary

Organized and dedicated individual with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Overview

13
13
years of professional experience

Work History

Administrative Associate

UAB
10.2021 - Current
  • Provided high-level administrative support to Associate Dean for Genomic Medicine
  • Assisted with new employee onboarding and clinical observation requirements for students/trainees
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Patient Care Technician/Unit Secretary

UAB Hospital
01.2015 - 10.2021
  • Organized paperwork such as charts and reports for office and patient needs.
  • Executed administrative duties to facilitate unit tasks and meet team goals.
  • Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.

Radiology Attendant

UAB Hospital
01.2013 - 01.2015
  • Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
  • Helped patients into proper positions for procedures and provided instructions on remaining still for duration of each scan.
  • Provided physical support to patients through diverse types of mobility assistance.

Senior Library Assistant

Auburn University at Montgomery
01.2011 - 01.2013
  • Marketed library's many services to visitors and patrons through active communication.
  • Assisted librarian with conducting library orientation for new assistants.
  • Kept detailed records of lending transactions and library users.

Education

Graduate Certificate - Foundations of Business Administration

University of Alabama At Birmingham
Birmingham, AL
08.2023

B.A. - Sociology

University of Alabama At Birmingham
Birmingham, AL
08.2021

Skills

  • Strategic Planning
  • Teamwork
  • Effective leader
  • Critical thinking
  • MS Office
  • Business administration
  • Scheduling and calendar management
  • Multitasking and Time Management

International Experience

Study Abroad, Auburn University at Montgomery

Belmopan, Belize (05/ 2012)

  • Learned to establish rapport quickly with individuals in an unfamiliar environment
  • Interviewed women in various hospitals regarding their healthcare policies, overcoming linguistic and cultural barriers
  • Developed culturally appropriate presentations to present to the facility

Timeline

Administrative Associate

UAB
10.2021 - Current

Patient Care Technician/Unit Secretary

UAB Hospital
01.2015 - 10.2021

Radiology Attendant

UAB Hospital
01.2013 - 01.2015

Senior Library Assistant

Auburn University at Montgomery
01.2011 - 01.2013

Graduate Certificate - Foundations of Business Administration

University of Alabama At Birmingham

B.A. - Sociology

University of Alabama At Birmingham
Veronica Gilmore