Veronica Godina
San Fernando,CA
Summary
Proven track record in enhancing customer experiences and streamlining checkout processes at the Family Business, adept in cash handling and guest services. Answering emails and phone calls
Overview
5
5
years of professional experience
Work History
The Salad Bar
Family Business
04.2012 - 05.2013
- Placed clean plates and utensils at beginning of salad bar for patron self-service.
- Prepared salad bar buffet items and filled containers with assortment of vegetables, fruits, condiments and garnishes.
- Fulfilled written and verbal orders by serving various food.
- Cleaned up spilled food and condiments to keep buffet area well-maintained.
- Making fresh squeezed juices,and smoothies for customer
- Making salads and sandwiches
- Replaced ice at salad bar and checked thermal controls to maintain food at safe temperatures.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Stocked and rotated food items according to expiration dates.
- Cleaned and maintained work areas, equipment and utensils.
Real Estate Assistant
Friend
04.2013 - 05.2014
- Coordinated appointments to show marketed properties.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Candy Seller
The Magic Nut Candy Company
06.2013 - 12.2015
- Prospected new customer leads from print, online and in-person methods.
- Reported on business transactions and tracked expenses for financial recordkeeping.
- Partnered with inside sales representatives to maintain current product and service literature.
- Entered new customer and sales information into computer system.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Print out labels
Customer Service Cashier
Family Business
08.2016 - 06.2017
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Referred to price sheets and special sale bulletins to enter price changes.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Answer Phone Calls
- Making Copies for customers
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
San Fernando Senior High School
San Fernando, CA06.2010
Skills
- Cash Handling
- Product Merchandising
- Customer Service
- Guest Services
- Retail Merchandising
- Answering phone calls and answering emails
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Family Business
08.2016 - 06.2017
Candy Seller
The Magic Nut Candy Company
06.2013 - 12.2015
Real Estate Assistant
Friend
04.2013 - 05.2014
The Salad Bar
Family Business
04.2012 - 05.2013
High School Diploma -
San Fernando Senior High School