Summary
Overview
Work History
Education
Skills
Externship
Timeline
RegisteredNurse
Veronica Goodale

Veronica Goodale

Highland,CA

Summary

Hardworking and passionate job seeker with strong organizational skills, good time management, willing to learn other tasks, good communicator, and a good team player.

Overview

5
5
years of professional experience

Work History

Material Handler

Kohls Distribution Center
10.2021 - Current
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Packed items into appropriate containers for shipment.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Helped train new employees in safe practices and warehouse procedures.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Capture any errors that are found when we receive freight from different vendors
  • Fix errors that are found upon arrival

Crew Member

McDonald's
12.2019 - 09.2021
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Stocked shelves to organize aisles in assigned department.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Brewed coffee and tea and changed out drink station syrups.
  • Completed milkshakes and ice cream desserts for customers.

Ride Attendant

Live Oak Canyon Pumpkin Patch
10.2019 - 11.2019
  • Followed safety procedures for operating and loading and unloading passengers from rides.
  • Monitored passengers and ride operations and enforced safety regulations.
  • Inspected and maintained ride equipment in accordance with safety regulations.
  • Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
  • Conducted daily inspections of amusement park rides to verify functionality and safety.
  • Built and established positive relationships with patrons, team members and supervisors.
  • Assisted customers in entering and exiting rides, providing balance support and general directions.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.

Cashier

Target
12.2018 - 01.2019
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.

Education

Medical Assistant Certificate - Medical Assisting

UEI College - Riverside, CA
Riverside, CA
07.2023

High School Diploma -

Redlands Senior High School
Redlands, CA
06.2020

Skills

  • Time Management
  • Organization and Time Management
  • Safety
  • Team Contribution
  • Teamwork and Collaboration
  • Adaptability and Flexibility
  • Complex Problem-Solving
  • Customer Relationships
  • Equipment Cleaning
  • Team Goals
  • Verbal and Written Communication
  • Cleaning and Organization
  • Workplace Safety
  • Loyalty Programs

Externship

After my medical assistant program classes were over, I completed 250 hours of working both back and front office at Apex Pediatrics in San Bernardino, CA to complete the whole course and graduate.

Timeline

Material Handler

Kohls Distribution Center
10.2021 - Current

Crew Member

McDonald's
12.2019 - 09.2021

Ride Attendant

Live Oak Canyon Pumpkin Patch
10.2019 - 11.2019

Cashier

Target
12.2018 - 01.2019

Medical Assistant Certificate - Medical Assisting

UEI College - Riverside, CA

High School Diploma -

Redlands Senior High School

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