Veronika Groth
Seattle,WA
Summary
Qualified Property Manager with robust background in portfolio management. Demonstrated success in optimizing investment strategies and improving asset performance. Proven ability to analyze market trends and manage risk effectively.
Overview
28
28
years of professional experience
Work History
Portfolio Manager
Redside Partners LLC
03.2022 - Current
- Managed and oversaw daily operations of residential and commercial properties, ensuring efficient and smooth functioning of all aspects of property management.
- Oversee Operations & Financials: Manage 15 multi-family buildings in Seattle, with a strong focus on financial oversight and operational efficiency.
- Train & Support: Supervise, train, and mentor Resident and Community Managers, providing ongoing support to ensure high performance.
- Ensure Owner Satisfaction: Cultivate positive relationships with property owners by addressing their diverse needs and concerns promptly and professionally.
- Resolve Resident Issues: Address resident concerns swiftly, ensuring effective communication around financial matters, including monitoring ledger balances and resolving discrepancies.
- Maintain Curb Appeal: Collaborate with the Maintenance team to ensure the exterior of buildings and common areas are well-maintained and visually appealing.
- Adjust Rents & Leases: Use market analysis to adjust market rents in AppFolio, and manage staff in regards to leasing apartment units as needed.
- Utilize AppFolio: Efficiently manage leasing, resident communications, month-end owner reports, and various tasks using AppFolio software.
Site Manager/Supervisor
Community Roots Housing
12.2019 - 03.2022
- LIHTC Site Manager
- 110 unit lease up completed
- Supervise Maintenance staff
- Schedule vendors
- Accounting & rent collection
- Refer residents to needed services
Regional Portfolio Manager
The Foundation Group LLC
01.2018 - 11.2019
- Asset management for17 multi-family &3 commercial properties
- Perform regular inspections of the properties
- Communicate with owners regarding property, project budgets & project/vendor management
- Oversee resident managers & leasing agents
- Review and revise budgets to set monthly maintenance allowances & special projects
- Monitored and approved all A/R and A/P transactions for each property, followed by weekly and monthly detailed status reports to owners
- Evaluate, recommend & approve vendors
- Coordinate property work orders between tenants and vendors
- Propose goals & objectives for each property
- Responsible for communications with City housing authorities, attorneys, and Health Departments, related to enforcement of fair housing laws, state, local, and landlord tenant laws
- Participated in all management meetings to ensure policy and procedures were up to date and quality assurance was being followed and updated regularly
Commercial Operations Coordinator
Phillips Real Estate Services/AGM Commercial
04.2015 - 12.2018
- Focus on developing new & enhancing existing processes
- Liaison for27 commercial properties, vendors and property management
- Coordinate property work orders between tenants and vendors
- Review actual budgets to determine scope of work allowances
- Evaluate & recommend & approve vendors
- Accounts Payable
BAR MANAGER
POPPY & LIONHEAD RESTAURANTS
01.2008 - 01.2018
Resident Property Manager
Western Property Management
11.2007 - 04.2017
- Manage a community of 6 buildings on Capitol Hill, totaling 195 units
- Monitor the timely receipt & reconciliation of rent collection
- Respond to all common area maintenance issues & requests
- Schedule contractors/vendors for maintenance issues
- Evaluate & recommend changes in rental pricing
- Communicate with owner(s) & property manager regarding building & tenant issues
- Create new lease & addenda, maintain & renew for management office
Property Manager & Licensed Broker Assistant
Catalyst Commercial Partners
11.2003 - 04.2006
- Researched & located properties & financing for commercial clients
- Management of commercial & residential buildings
- Maintained confidential client files
- Created & updated statements, accounts receivable & payables
- Accounting, deposits & accounts reconciliation
- Designed marketing flyers & advertisements
Licensed Agent & Administrative Assistant
Russell Jones Real Estate
02.1997 - 04.2003
- Assisted agents in all areas of real estate research & contracts
- Maintained accounting systems for trust, office & family partnership accounts
- Commission disbursement, payroll & contract payments
- Tracking of monthly & yearly commissions & profit/losses
- Created & maintained independent contractor & confidential client records
- Maintained website & database management
- Input & updates of office listings
- Part-time residential agent
Education
Property Management Certification -
North Seattle College
Seattle, WAAssociate - Psychology
Seattle Central College
Seattle, WASkills
- Portfolio Management
- Office Management
- Marketing
- Vendor Management
- Budgeting
- Accounting
- Microsoft Office
- Customer relationship management
- Account Reconciliation
- Project management
- Market Analysis
- General Ledger Accounting
- LIHTC
- Section8
- Asset Management
- Management
- Property leasing
- Fair Housing Regulations
- Accounts Receivable
- Accounts Payable
- Property Management
Assessments
- Bartending — Proficient
- August2021
- Understanding, pouring, and mixing drink orders
- Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Portfolio Manager
Redside Partners LLC
03.2022 - Current
Site Manager/Supervisor
Community Roots Housing
12.2019 - 03.2022
Regional Portfolio Manager
The Foundation Group LLC
01.2018 - 11.2019
Commercial Operations Coordinator
Phillips Real Estate Services/AGM Commercial
04.2015 - 12.2018
BAR MANAGER
POPPY & LIONHEAD RESTAURANTS
01.2008 - 01.2018
Resident Property Manager
Western Property Management
11.2007 - 04.2017
Property Manager & Licensed Broker Assistant
Catalyst Commercial Partners
11.2003 - 04.2006
Licensed Agent & Administrative Assistant
Russell Jones Real Estate
02.1997 - 04.2003
Associate - Psychology
Seattle Central College
Property Management Certification -
North Seattle College
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