Veronica Gutierrez
Tijeras
Summary
Well-qualified Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Outgoing professional with track record of completing all targets given.
Overview
10
10
years of professional experience
Work History
Property Manager/Assistant Manager
Trinity Estate And Asset Management
09.2021 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
- Followed up on delinquent tenants and coordinated collection procedures.
Property Manager
Chamberlin And Associates
08.2020 - 07.2021
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Assistant Property Manager
Trinity Estate And Asset Management
09.2019 - 08.2021
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Coordinated appointments to show marketed properties.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Assistant Property Manager
N.A.L.S
04.2014 - 09.2019
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Showed apartments to potential tenants and answered questions regarding community.
- Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
- Conducted regular inspections of both interior and exterior of properties for damage.
Education
GED -
UNM University
Albuquerque, NMMA Certificate - Medical Assisting
IIA College
Albuquerque, NMSkills
- Business Administration
- Maintenance Scheduling
- Tenant Relations
- Database Management
- Property Management
- Financial Budgeting and Reporting
Timeline
Property Manager/Assistant Manager
Trinity Estate And Asset Management
09.2021 - Current
Property Manager
Chamberlin And Associates
08.2020 - 07.2021
Assistant Property Manager
Trinity Estate And Asset Management
09.2019 - 08.2021
Assistant Property Manager
N.A.L.S
04.2014 - 09.2019
GED -
UNM University
MA Certificate - Medical Assisting
IIA College
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