Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Veronica Guzman

Carteret,NJ

Summary

A hardworking and passionate job seeker with strong organizational skills, eager to secure an entry-level position. Ready to help the team achieve company goals.

Overview

6
6
years of professional experience

Work History

Operations Manager

Temco Logistics
12.2023 - Current
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Devised processes to boost long-term business success and increase profit levels.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Directed initiatives to improve work environment, company culture or overall business strategy.

HR Coordinator

Home Depot
01.2022 - Current
  • Assisted with the recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in the interview process, and drafting offer letters.
  • Completed background and reference checks to facilitate the hiring and onboarding of employees.
  • Maintained human resources information system and kept employee files up to-date and accurate.
  • Supported human resources staff with new hire orientations and monthly departmental meetings.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
  • Developed and implemented effective recruitment and onboarding strategies for new hires.
  • Conducted new employee onboarding and provided ongoing orientation training.

Store Manager

Dunkin' Donuts
10.2018 - 01.2022
  • Rotated merchandise and displays to feature new products and promotions.
  • Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Supervised guests at the front counter, answering questions regarding products.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Maintained proper product levels and inventory controls for merchandise and organized the backroom to facilitate effective ordering and stock rotation.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

Education

GED -

IBO Technical Institute
05.2007

Skills

  • Staff recruiting and retention
  • Workforce improvements
  • Training programs
  • Fluent in Spanish and English
  • Background Checks
  • Recordkeeping
  • Labor Relations
  • Performance monitoring
  • Performance reporting
  • Staff Management
  • Cross-Functional Communication

Timeline

Operations Manager

Temco Logistics
12.2023 - Current

HR Coordinator

Home Depot
01.2022 - Current

Store Manager

Dunkin' Donuts
10.2018 - 01.2022

GED -

IBO Technical Institute

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Veronica Guzman