Veronica Harraden
Summerville,SC
Summary
Experienced and clinically proficient Paramedic with a strong background in high-acuity 911 emergency response and Quality Assurance within a private EMS system. Demonstrated expertise in advanced life support, critical patient assessment, cardiac and trauma care, and protocol-driven treatment in fast-paced environments. Skilled in auditing patient care reports for clinical accuracy, identifying documentation deficiencies, and improving provider performance through detailed feedback and quality improvement initiatives. Recognized for strong leadership, sound clinical judgment, and commitment to maintaining the highest standards of patient care, regulatory compliance, and operational excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Paramedic/QA Specialist
Ameripro Health LLC
Remote
09.2023 - Current
- Conduct comprehensive audits of patient care reports (PCRs) to identify clinical errors, documentation deficiencies, and protocol deviations.
- Review advanced life support (ALS) and basic life support (BLS) charts to ensure compliance with state regulations, company policies, and medical director guidelines.
- Evaluate medication administration, airway management, cardiac interventions, and trauma care documentation for accuracy and clinical appropriateness.
- Provide detailed written feedback and corrective action recommendations to field providers to improve documentation quality and patient care standards.
- Track and trend clinical performance data to identify recurring errors and training needs.
- Collaborate with training officers and leadership to develop targeted education initiatives based on QA findings.
- Ensure billing compliance by verifying medical necessity and accurate coding within patient care reports.
- Participate in quality improvement meetings and assist with policy revisions to enhance clinical performance and operational efficiency.
- Maintain strict HIPAA compliance and confidentiality standards in all record reviews.
Paramedic/ER Technician
UF Health Jacksonville
Jacksonville, FL
07.2022 - 09.2023
- Delivered high-quality emergency medical care in critical situations.
- Collaborated with multidisciplinary teams for effective patient management and treatment plans.
- Administered medications and treatments based on established protocols and patient needs.
- Conducted thorough patient assessments to determine immediate medical requirements.
- Established intravascular IV lines, midlines, and ultrasound IVs based on patient needs
Paramedic
Collier County EMS
Naples, FL
09.2019 - 05.2022
- Respond to emergency and non-emergency 911 calls providing advanced life support (ALS) care in high-acuity, time-sensitive environments.
- Perform comprehensive patient assessments and implement treatment plans in accordance with state protocols and medical director guidelines.
- Administer emergency medications, establish IV/IO access, manage advanced airways, perform cardiac monitoring and interpretation, and deliver defibrillation and cardioversion as indicated.
- Provide rapid stabilization and transport of critically ill and trauma patients to appropriate medical facilities.
- Operate emergency vehicles safely under emergent and non-emergent conditions in compliance with county policies.
- Accurately document patient assessments, interventions, and outcomes in electronic patient care reports (ePCR) to ensure clinical, legal, and billing compliance.
- Communicate effectively with receiving facilities, fire departments, law enforcement, and other allied agencies to coordinate patient care.
- Serve as team leader on ALS units, directing EMT partners during complex medical and trauma incidents.
- Participate in ongoing training, continuing education, and quality improvement initiatives to maintain state licensure and clinical competency.
- Maintain readiness of ambulance, medical equipment, and controlled substances in accordance with regulatory standards.
Education
Associate of Science - Emergency Medical Services
Florida SouthWestern State College
Fort Myers, FL04-2021
Skills
- Advanced Life Support (ALS)
- Emergency Patient Assessment & Stabilization
- Cardiac Monitoring & 12-Lead ECG Interpretation
- Advanced Airway Management (ETT, SGA, BVM)
- IV/IO Access & Medication Administration
- ACLS, PALS, BLS Certified
- Trauma Life Support & Rapid Trauma Assessment
- Ventilator Management
- Hemodynamic Monitoring
- Emergency Pharmacology
- Defibrillation, Cardioversion & Pacing
- Stroke & STEMI Recognition
- Obstetric & Pediatric Emergencies
- Mass Casualty Incident (MCI) Response
- Crisis Intervention & De-escalation
- Electronic Patient Care Reporting (ePCR)
- HIPAA Compliance & Medical Documentation
- Interagency Communication & Team Leadership
- Emergency Vehicle Operations
- Quality Improvement & Protocol Compliance
Accomplishments
Phoenix Award
Certification
BLS
ACLS
Paramedic License - FL/GA
NREMT Certification
Timeline
Paramedic/QA Specialist
Ameripro Health LLC
09.2023 - Current
Paramedic/ER Technician
UF Health Jacksonville
07.2022 - 09.2023
Paramedic
Collier County EMS
09.2019 - 05.2022
Associate of Science - Emergency Medical Services
Florida SouthWestern State College