Veronica Helma
Elmhurst,IL
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lids
Hat World
08.2023 - Current
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Developed client rapport for better customer satisfaction and repeat business.
- Motivated and led sales team to achieve performance targets for initial prospect interaction, scheduling, engagement during sales process and closing.
Polska Szkola W Lombard
Assistant Teacher
09.2021 - 05.2023
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
The Original Rainbow Cone
Sales Assosciate
06.2022 - 08.2022
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Worked effectively in fast-paced environments.
Education
No Degree - Criminal Justice
College of DuPage
Glen Ellyn, IL07-2025
High School Diploma -
Willowbrook High School
Villa Park, IL05-2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Multitasking Abilities
Certification
The Seal of Biliteracy
Languages
Spanish
Professional Working
Polish
Native or Bilingual
Timeline
Lids
Hat World
08.2023 - Current
The Original Rainbow Cone
Sales Assosciate
06.2022 - 08.2022
Polska Szkola W Lombard
Assistant Teacher
09.2021 - 05.2023
No Degree - Criminal Justice
College of DuPage
High School Diploma -
Willowbrook High School
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