Veronica Henderson
Macon,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals.
Ready to help team achieve company goals.
Ability to handle multiple projects simultaneously with a high degree of accuracy.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.
Overview
13
13
years of professional experience
Work History
Drug/GM Assistant Department Manager
Kroger Company
Macon, GA
01.2014 - Current
- .
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Collaborated with other departments to establish productive and timely completion of projects.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reported issues to higher management with great detail.
Gluer Machine Operator
Graphic Packaging International
Perry, GA
04.2011 - 05.2014
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Complied with company and OSHA safety rules and regulations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Replenished materials and supplies as needed to maintain production.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Maintained equipment performance by lubricating and cleaning components.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Used precision measuring tools, micrometers and calipers to meet required product specifications.
- Quickly shut down equipment in emergency situations following protocols.
Education
Preparatory College -
Jones County High School
Gray, GA06.1988
Skills
- Supply Chain Management
- Loss Prevention
- Process Automation
- Time Management
- Team Leadership
- Verbal and Written Communication
- Inventory Control
- Product Analysis
- Consistently Meet Goals
- Employee Scheduling
- Performance Analysis
- Performance Improvements
- Team Player
- Leadership and Team Building
- Interpersonal Skills
- Cost Reductions
- Motivation
- Performance Improvement
- Customer Relations
- Schedule Management
- Customer Retention
- Team Training and Development
Timeline
Drug/GM Assistant Department Manager
Kroger Company
01.2014 - Current
Gluer Machine Operator
Graphic Packaging International
04.2011 - 05.2014
Preparatory College -
Jones County High School