Veronica Hensley
Candler,NC
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
9
9
years of professional experience
Work History
Receptionist
Warrens Utility Buildings Carports & Garages
04.2013 - 10.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
Waitress
Highway 151 Restaurant
02.2010 - 03.2013
- Remained calm and poised when dealing with difficult customers or during busy shifts while serving food and beverages.
Education
High School Diploma -
Enka High School
Candler, NC06.2006
Skills
- Data Entry
- Clerical Support
- Administrative Support
- Scheduling
- Staff Management
- Multi-Line Telephone Operation
- Document Management
- Office Administration
Accomplishments
My biggest accomplishment is being a mother to a 2 time cancer survivor with my daughter Waylan.
Timeline
Receptionist
Warrens Utility Buildings Carports & Garages
04.2013 - 10.2018
Waitress
Highway 151 Restaurant
02.2010 - 03.2013
High School Diploma -
Enka High School
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