Summary
Overview
Work History
Education
Skills
References
Timeline
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Veronica Hernandez

Chino,CA

Summary

A reliable employee is seeking opportunities to enhance skills and contribute to the success of a company. Known for being hardworking, ethical, and attentive to detail. A highly motivated individual eager to embrace new challenges. Possesses a strong work ethic, adaptability, and outstanding interpersonal abilities. Skilled in working efficiently without supervision and rapidly acquiring new skills.

Overview

11
11
years of professional experience

Work History

Sales Operations Coordinator

QUINN POWER SYSTEMS
City of Industry
01.2020 - Current
  • Trained and developed new Coordinators and divisions, ensuring adherence to Sales Operations policies and processes.
  • Demonstrated comprehensive understanding of industry regulations, compliance requirements, and best practices to offer valuable guidance
  • Manage daily tasks and problem-solving activities to optimize productivity.
  • Led the implementation of physical inventory procedures and executed inventory audits at five local branches
  • Received and processed vendor acquisition purchase orders efficiently and effectively
  • Collaborated with vendors to manage orders, including status updates, scheduling, invoicing, and receiving.
  • Oversaw delivery logistics, addressed billing inquiries promptly, and ensured the accuracy of customer account information
  • Managed monthly sales invoicing operations
  • Responsible for identifying, researching, and monitoring customer credit issues
  • Completed order maintenance tasks while effectively managing data inventory
  • Minimized all related freight expenses by efficiently arranging, scheduling, and negotiating factory inventory delivery.
  • Coordinated production schedule for outstanding orders, ensuring timely revenue recognition while identifying gaps between backlog and budget report.
  • Ensured accuracy and consistency of monthly gross profit statements.
  • Researched validity of cost overruns and collaborated with accounting to resolve discrepancies
  • Accurately inputted monthly accruals to minimize trailing costs, ensuring financial accuracy
  • Created precise monthly commission records for the sales department's compensation.
  • Processed all vendor invoices and submitted them for accounting processing
  • Contributing to the development of various types of reports including statistical, sales, inventory, and financial.

Machine/Component Rebuild Center/Weld Service Coordinator

QUINN GROUP, INC.
Riverside
08.2018 - 01.2020
  • Dispatched field technicians and coordinated shop technicians to work locations.
  • Reviewed and approved technician time in Kronos on a daily basis
  • Maintained and expedited work orders while coordinating workflow.
  • Delivered prompt response to service inquiries while maintaining effective customer communication
  • Managed and analyzed the WIP process, identifying issues and providing proactive responses to prevent write-offs.

Purchasing Specialist

MAIN ELECTRIC SUPPLY
Santa Ana
10.2017 - 08.2018
  • Managed purchasing operations through issuance of purchase orders
  • Maintained efficient communication to ensure timely delivery of incoming inventory.
  • Addressed vendor discrepancies and successfully resolved them
  • Managed backorders, arranging for efficient warehouse retrieval
  • Identified and resolved material discrepancies with vendors
  • Led the successful transfer of stock from a larger warehouse to a smaller branch location.
  • Effectively communicated with the accounts payable team to address and resolve invoice discrepancies
  • Updated cost on P21 by communicating with purchasing team
  • Monitored and maintained inventory levels for all branch locations
  • Conducted assessments of inventory and warehouse needs in collaboration with assigned branches.

Field Service Coordinator

QUINN GROUP, INC.
City of Industry
09.2013 - 10.2017
  • Coordinated dispatch field technicians to work locations
  • Approved technician time in Kronos
  • Maintained and expedited work orders and coordinated workflow
  • Communicated daily with customers regarding work order status
  • Responded to requests for service and assistance; meet commitments
  • Managed and analyzed WIP (work in progress) process and report
  • Maintained work orders and invoices, consistently meeting benchmarks for Last day of labor to Invoice and WIP turns to achieve monthly goal of invoicing 1.7 million
  • Manage work order collection issues and proactive responses to prevent write-offs.

Education

Master of Business Administration - Project Management -

Capella University
05.2024

Bachelor of Science - Business Management -

University of Phoenix
06.2015

High School Diploma -

Abraham Lincoln Senior High School
06.1992

Skills

  • MS Office (Excel, Word, PowerPoint, and Outlook)
  • AS-400/DBS, Dealer Business System (DBS)
  • CRM- Sales Link, iMacs (Project Management System)
  • Accounts Payable and Account Receivable
  • Leadership Skills
  • Inventory Management
  • Verbal and Written Communication
  • Teamwork and Collaboration
  • Customer Service
  • Order Management

References

Available Upon Request

Timeline

Sales Operations Coordinator

QUINN POWER SYSTEMS
01.2020 - Current

Machine/Component Rebuild Center/Weld Service Coordinator

QUINN GROUP, INC.
08.2018 - 01.2020

Purchasing Specialist

MAIN ELECTRIC SUPPLY
10.2017 - 08.2018

Field Service Coordinator

QUINN GROUP, INC.
09.2013 - 10.2017

Master of Business Administration - Project Management -

Capella University

Bachelor of Science - Business Management -

University of Phoenix

High School Diploma -

Abraham Lincoln Senior High School

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Veronica Hernandez